Within a 18 months the glass stovetop crack twice in the same spot. Has anybody else seen this issue. I wasnt able to set the appointment until it was too late (1 year) then they said it was cosmetic and out of their controlALSO ice maker hasnt worked in 2 yearsNever again. In addition to the defective finish 3 of the knobs are broken. How do we join the lawsuit? I will never purchase another Samsung appliance again. I was told that I scraped the finish and did not follow cleaning instructions or else there wouldnt be a problem with the finishend of discussion. I grew up in the day when products lasted, and companies stood behind their product. I have had issues with EVERY product I have purchased. Mine just started peeling as well. Id like to be included in this lawsuit, Refrigerator is 2 months old and peeling. Warranty lasted 12 months. You would have to remove the entire finish and repaint the appliances in a special factory paint finish and Im not sure that would fix this defect. Your under-cabinet lighting could also do with an upgrade at the same time. It looks awful! It wont do anything. Also I spilled pop in the fridge and removing the glass shelves were a nightmare! Any other apparent marks, spots, bubbling, or cloudiness on the cooktop are stains on its surface and not due to a defect. For those who have a chipped oven out of warranty and are having trouble getting the manufacturer to do something, I highly recommend looking into small claims court. This is one of the most obvious areas. Shame on Samsung. Was told it was cosmetic. That's your best bet. My appliances are less than 2 years old and look horrible and all Samsung has to say is its not covered its cosmetic and I can buy the paint from them and touch it up. I live in New York and my appliances are also peeling. How can we consumers be compensated for not only large amounts of dollars spent, but the time & frustration involved with these incompetent products?!? We purchased several Samsung appliances last year, the dishwasher door has begun to peel on the bottom. My Samsung refrigerator is peeling. I wouldnt worry about the warranty if you are past it but if you use a silicone liner, it could hold too much heat and damage the element. I have multiple black stainless steel appliances. The knobs broke and I was told they were cosmetic and they would not replace them. However, physical damages are not covered under warranty. From the pattern it looks like it is occurring where the coils are located. It started peeling within the first year . As stated in multiple posts prior the Enamel is cracking and flaking. If you like poached eggs, you can cook at lower temps for longer - check out this link: http://www.seriouseats.com/2013/10/sous-vide-101-all-about-eggs.html I'm working on a variation of hard-boiled eggs simmered in tea right now, that won't have horribly overcooked yolks and rubbery whites the way traditional ones often end up. Anyway, enameled cast iron doesn't need to be seasoned. The place I bought it from replaced it after the porcelain came off after 6 weeks and a self-clean cycle. GE says it is cosmetic and will do nothing. I also purchased a suite of Samsung black stainless appliances less than 3 years ago and am experiencing the same issues with the finish, as well as other issues regarding performance. MRP (Inclusive of all taxes) 24990.00 Save 7740.00. I will not stop until I get one. I need to call the installer. A range, refrigerator, dishwasher, and microwave. There's been a few class action lawsuits against Wolf, but I don't know if there's been any settlement on them. Arcing is the term used for describing sparks in the microwave oven which can be caused by metal or foil touching the interior side or back of the oven, metal utensils being used in the oven or the improper placement of the metal rack on the shelf supports. Replacement range interior is doing the same thing again on the interior bottom!! All my blackstainless are peeling and all they say is its cosmetic. All of them have blue interiors. Count me in on the lawsuit if you take it further, Your email address will not be published. How can I get in on this. It looks like crap. My stove is only 3 years old. I am very disappointed in this company. Yes!!! Ive called and called they say its cosmetic. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Additionally, when self clean was on, oven started to smoke, smoke alarm came on for 5-6 minutes. Despite having purchased an extended warranty, and after numerous phone calls, both Home Depot and Samsung have refused to help us. I'm now working with the company I bought it from and have sent a question Ontario Consumer Protection Act, on how to go after these manufacturers for this issue. So I would like information on how to be included please. Samsung said that its cosmetic issues which not under warranty. My black stainless microwave is scratched after two uses. as you don't need to get into it so frequently. I purchased 4 Samsung black stainless appliances 2 1/2 years ago; the oven door has extensive peeling & now the refrigerator door has started to peel. 4 Samsung appliances in the set too. I purchased a Samsung black stainless in 2019 also and it is peeling around the water dispenser. Samsung sent a tech and Samsung over the phone decided that I physically damaged the enamel, and also that they can not guarantee if the missing Chipped and or missing enamel -oven paint is linked to CANCER So disappointed and disgusted with these products! Dont want mismatched appliances so putting up with the ugly peeling which now happened to stove, fridge, microwave. The refrigerator is also chipping. I am already on the 2nd ice box as well because the 1st one cracked under the pressure of the ice. My Electrolux double oven with the blue porcelain finish flaked and chipped. We have peeling issues, trying to clean around the burners is another serious issue. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. Its peeling by the handle of the doors. The picture above shows my two Dutch ovens: the one on the left is a Mario Batali 4-quart that I bought at my local kitchen store for about $100 back in February of 2009. Please add me as well. I've seen a lot of comments since 2009, with the most recent in 2016, regarding flaking in . I need to be included in the lawsuit. How can I be included in this lawsuit? Hopefully this one wont be a problem. This is 2021. However, if the stain cannot be removed by cleaning, then the . I've only had them 2 yrs. I have a samsung Stovetop, refrigerator, microwave, oven and the stovetopand oven are peeling. Ridiculous to pay this much for an appliance which is now an eyesore. These appliances and they look like SHAME ON SAMSUNG!! when I called in they said the technician determined this is physical damage and thats not true technician never determine anything it was someone over the phone making the decisions this is absolutely unprofessional and its definitely organize systems design to avoid taking responsibility for defective oven the consumer must be aware of this fraud, 12-09-2021 Please add me to suit for my other appliances have not started. Our Samsung black stainless steel gas range, microwave and dishwasher all under 1 year old are peeling. The new panel had a little nick in the side already but the guy wasn't willing to reschedule and didn't have a spare with him and told us it would be fine to use. It ran off the stove-top, over the edge of the bench, down onto the control panel of the oven and behind it causing sparks. Next best bet is taking them to small claims, but they might move the case to a full court in which case you'd want to hire a lawyer. Rinse with microwave with wet rags and dry it with towels. They were delivered in June 2021. 05:57 PM Enamel is a great heat conductor and won't rust, but it's susceptible to chipping. Please add me. Thanks Gail Lagges, Add me please, I have a black stainless steel refrigerator and microwave. My stove I bought 2 years ago is also peeling around the oven handle. I also have refrig and first month the whole refrig had to be replaced. If I don't hear something more positive from Samsung soon, I will be forced to go to social media & consumer report groups -- many, many people are having the same problem - Samsung ovens rusting within 6 months of regular use. Would like to be included in this law suit! I have the same issue and would like to be updated about this lawsuit. I also would like to be included in The Class Action Lawsuit. It started the first week we bought it. If there is a lawsuit in the making we definitely want in on it! I have microwave peeling and the dishwasher. A couple of nights ago I noticed the same signs, small bubbling on the oven floor and thin cracking lines. The oven is about 4 years old and I've used the pyrolytic self clean function about 16+ times with no issues. First time within warranty and second time outside of warranty. Dishwasher ok so far. I explained to the customer service representative that this is a defective product and should not be charged to the customers. Good luck finding a regular size oven without a porcelain interior. After almost no use during covid the black is flaking off Purchased at home depot. I contacted Consumer Protection Ontario and their reply: Thank you for contacting Consumer Protection Ontario at the Ministry of Government and Consumer Services.We confirm receipt of your inquiry and have reviewed the incoming communication.We will not take action at this time for the following reason(s): Looks like we need to start a class action lawsuit against these companies. We are having the same problem. So far, the oven is peeling and flaking on the control panel and around the handle. It also doesn't have a teflon layer-that's what the enamel is for. Please add me. Would never recommend them to anyone. My Samsung oven is peeling after a short time as well. Stove, grudge and microwave all peeling. I was in love. 2 Fridges with Family Hub 1; 74 1; adjust 1; . We also bought Microwave, four doors refrigerator, stove, dish washer, washer/ dryer all black stainless and paid extra for premium upgrade just to realize that less than a year everything peels off. Have you purchased a Samsung kitchen appliance with the black stainless steel finish? I have black stainless steel refrigerator, microwave and stove more info please would like to be in on this class action. My old gas range lasted for 30+ years and never a problem like this. I noticed a chip on my refrigerator in a spot not commonly used. Halogen lights produce a much better light for working than fluorescent strips, but they also can get quite warm if you are working close to them, I have used LED lights in a warm-white colour as an alternative in my kitchen. They are expected to last many, many years. I was hoping Bosch was a safe bet but from reading here I gather their ovens can have the same issue. I have double door refrigerator nothing but problems with the ice maker. This should be fixed by change out at least. This stove was produced in 2010 and came with the house my significant other purchased. Please add me! Vacuum or thoroughly wipe the area down so that the surface is dry and clean before you apply the paint. These appliances are not even 3 years old. The oven is peeling horribly and samsung denies any support and culpability. I paid about $1,700 for it. Please include me in lawsuits. I would be glad to deal eith an exposed element if I could get the baking performance (especially like I got with my Wolfs) without the porcelain issues! 02:33 PM They have leverage with the manufacturer that you dont. My Samsung stove is less then My oven has NEVER been correct with temperature control. I have contacted Samsun several times and all they say is that "Samsung does not cover rust". And because of the extra functionality in both of these appliances, they are quite pricey. All the knobs also cracked after 2 years inside and some of them become very loose and easy to fall off. Their phone number is 512-415-8215. Add me to this list! My Gaggenau oven has done it now for years. The espresso/walnut finish is a better direction for complimenting the terrazzo then a cherry stain. Asked if there was a warranty on the new they said no. Be persistent! Not to mention they had to replace the dishwasher after 4 services due to it being a lemon. We purchased the full kitchen package. The stove is peeling on the oven door both sides. I have a 3-year old Samsung Black Stainless stove and its hideous! Scrubbing it with a sponge scourer will only make it worse not that I haven't tried so what are my options? They refused to help me in anyway. I notice today its starting to peel. Lisa: Go back to the company that sold you this dangerous,, inferior product. from Best Buy in Woodbridge, VA. That I cant afford to spend money to replace. Please add me to the class action suit as well. I paid thousands of dollars. Same, I purchased a stove, refrigerator, and slide in range. I would like to be included in the lawsuit. Class action lawsuits may need to be started. My Samsung stove is peeling and its not even a year old. I wiped some peeling flakes off the bottom of mine recently and then made bread at 475 soon after that and had more peeling. What do I do about this and whats happening with the suit? Its three years old now and super ugly due to the peeling. Very infuriating to spend all this money on kitchen remodeling and see it deteriorating after only a few years. Wipe down the area with a soapy dishwater. Always use hot-pads, oven mitts, or potholders while moving or . Most importantly, they are only 24" wide. This was over quite a few years and if you put something on the bottom intentionally you might have a fire at the least really bad smoke so dont do that. I don't believe Miele puts stainless steel into their regular convection ovens. More so environmental waste as a burden . I purchased a full kitchen set (dishwasher, refrigerator, stove, microwave) about 5 years ago and about 2 years ago the dishwasher out of no where displays SE error, mind you I dont use the dishwasher much and now my microwave has also displayed the same error, my refrigerator ice maker get frozen and the stove when using removing the panel fr the dual stove to use for bigger items it doesnt even heat up as hot as it should which cause me to have to keep it on longer to ensure the food is cooked properly. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. I also have a stove that is peeling. We purchased a Samsung pkg of appliances in April 2021. Samsung told me they have never heard of this problem and wanted over 500.00 to replace my oven door. I had no idea the black stainless was just a film covering! When I finally needed to use the self-cleaning option (that's what we all want, isn't it?? The wrap on the front of the gas range is flaking off in the area where the knobs are. in, 01-09-2022 Depending on the type of damage to control panel troubleshooting may vary. Stove is peeling where handle is attached. I will probably flash steam at 210, shock with cold and then send it back in to finish the cooking at lower. The appliances were all new. Please include me in the lawsuit. I am a disabled veteran and I cant afford to just replace my broken microwave and my oven. Has anybody else seen this issue. That is pretty dramatic and does not look like thing flaking. I have a Samsung gas range. The stainless finish is peeling off under the handles of my fridge. 1. Talked to a technician at appliance repair.com and she said she has heard of the blue speckled paint melting, leaving a black, greasy residue and giving off these toxic fumes. Actions does not process claims and we cannot advise you on the Then, if I do get satisfaction with my Samsung, I will buy another brand and keep the communication with these companies as proof. I dont believe it is really stainless steel. I read more. The repair tech who came to my house said that Bosch was the first to have a blue interior, and they have a patent on their process or 'recipe' that others haven't been able to emulate, and that Bosch are the only blue ovens he hasn't had to replace because of chipping/flaking. We paid extra for the black stainless steel. Ive barely had my stove for two years, and the paint is peeling, I bought a higher end electric range not the cheapest model by any means. Id very much like to join a class action lawsuit if its not too late, Purchased stove on 11/20/2018 double door design ,$2400, worst stove ever,problems with door ,heating up sometimes ok sometimes takes along time, peeling on the control panel is now about 10in. I have a black stainless steel stove that started peeling in the first year. I have Samsung black stainless steel appliances with scratches!!! I purchased the stove, refrigerator and dishwasher in June 2017. Please add me to your list. This story tells you that the Kitchenaid manual warns this can happen with self cleaning. Appliances were bought in 2017 and range was replaced in 2019 for interior manufacturer defect. Someone mentioned a couple of days ago here that Wolfs new DF range does not have the blue interior. Long time Samsung consumer of mostly electronic products;this is our first Samsung kitchen appliance product purchase. Same issue of the thin black coating peeling looks terrible. How do we join this class action suit???? Months old and I already peeling. Please add me to this lawsuit. The dryer does not get the clothes completely dry. Nearly every appliance has had a malfunction. Hate the stove. I purchased a Samsung black stainless range and have the same peeling problem near the far right side of the handle. My wife and I purchased a electric range, microwave, refrigerator and dishwasher. Purchased Samsung microwave, dishwasher, stove and refrigerator from Sears in 2019. Click Accept if you consent. Thank you. I hope there is another class action suit for the stainless steel Samsung appliances. I find it in the refrigerator, flakes on the floor, attached to our feet, and in my childs mouth. I have the same problem on two Samsung black stainless steel products, a microwave and an oven, both purchased in 2017. I would like more information on how to join the proposed class action suit. I also have microwave, oven, dishwasher and fridge that are peeling. I was cleaning it everyday for a month but between Christmas and New Years I got a little lazy. Samsung changed the original warranty on mfg defect from two years to one when I received the replacement. Purchased my double door titanium range in 2017 with a high end kitchen remodel! Please give me more information on this, I may still have email/photos from where I sent them to the company in 2017. Please add me to the lawsuit! settlement administrator or your attorney for any updates regarding I am also having the same problem with my appliances. I only clean my oven by myself with products and a soft sponge.At first I thought it was dirt and when I cleaned it I realized it was really cracked! The number 512-415-8215 for class action lawyers is not in service. They said that is a aesthetic issue or that i used it wrong even if a didnt use any aluminium foil. All are peeling from some place or the other spent total CAD$15000 All of the appliances we purchased would be in perfect condition if the so called black stainless (colored film) was not peeling off. Please let me k ow what can be done . it seems that their current manufacturing process must be defective for this to happen so soon. No help after contacting Samsung. Using a paintbrush, carefully paint over the affected area. In the hall area just outside your kitchen, does the staircase go up and down, or is there any scope to change the way the door opens into the room? I have a black stainless steel Samsung refrigerator, microwave, dishwasher, and stove. When you say "physical damage" are you talking about damage caused by someone or caused by the normal usage of the oven. Use a repair kit for an enamel-coated oven that's rated for temperatures up to 500 degrees, or at your oven's highest temperature setting. How has your appliance lasted? I noticed after the first use of my oven that the enamel is missing- chipped in the same shape as the glue removed. Not cleaning. I bought a Samsung black stainless stove about 3 years ago. Copyright 1995-2023 All Rights Reserved. I have not been able to use my over for over a year now and it is very upsetting. The word Samsung on the stove is a sticker that peels off with use and cleaning. Allow it to dry thoroughly for at least an hour. I have the black stainless steel kitchen appliances and also have this problem. Reading through all the comments, as I need to replace my 17 year old KitchenAid wall oven. When I crack those, the whites will be like a very delicate white custard, and the yolk will be just solidified, but still the same color of runny yolk. I'm not in a position to buy a brand new oven right now and I don't think it is in warranty. Just got off the phone with the service technicians and they are telling me they are going to charge me a service fee and any costs of parts needed. I contacted them this morning about my black stainless steel stove top. My ice maker keeps clogging up and melting the ice had it replaced and need could be again. I was fortunate I received a buyback but now I dont know what brand to get for the replacement so many brands seem to have this flaking and chipping problem. Top Class Actions is a legal news source Enamel just shutters on the bottom of my gas oven. problems with flaking enamel. With regards to Wolf, their problems go beyond hidden elements. This is Terrible that they get away in selling such trash. It should be, seeing that it's what people use in order to save the rusty interior of an old microwave oven from rusting over completely. And, their warranty did not cover it! 4:21-cv-01321, in the U.S. District Court for the Southern District of Texas. But this all sure makes it hard to buy anything and know we wont also be buying into major headaches. I dont have a bosch oven, it's from IKEA and made by Electrolux but I'm having similar issues. How do I join this class action suit I purchased one in 2017 and its peeling around the knobs I want to be included please. Anyway the oven was replaced. He is suing for fraudulent concealment, breach of warranty, and unjust enrichment, and is seeking certification of the Class, injunctive relief, legal fees, and a jury trial. I have slight peeling on my microwave too. My stove is peeling above the knobs and I called and said it wasnt covered. Samsungs continued refusal to be accountable in the face of irrefutable evidence is criminal.in itself, but to blame the victims makes it immoral as well. We bought the glass top stove, French door refrigerator and dishwasher. I was told by Samsung to hire somebody to re-paint and the issue could be fixed at my expense. Samsung wont do anything. Decide which cookies you want to allow. though you can skip those bits if you want prettier presentation. Flaking on my range/oven exterior has been just a drop in the bucket. in. I purchased a Black stainless steel stove. I purchased our Samsung black stainless steel electric range 11 months ago and it started peeling around the control panel. Not sure if that's worth it. The porcelain on the new one seems much darker. I then turned to SMEG. Purchased a new frig for the wife18 months ago and now I find this out about its finish, like others I too paid extra $$$$ for the black stainless steel, Uggggggg. The paint is peeling off around the oven door handle. Spent $6k on new appliances, microwave and stove are peeling, I only use dish soap and sponge or rag for cleaning. We have a Samsung LG French door fridge only 2 years old and the finish is now coming off!! Please add me to your class action lawsuit Samsung is a sorry company and I tell everyone to run not walk away from them. You must contact the Will Samsung offer a replacement in stainless steel? 09:39 PM I contacted them this morning about problems with my black stainless steel cooktop. Put it in some tsuyu sauce (dashi broth based sauce), sprinkle in some nori, maybe some thinly sliced scallions, some tempura flakes, and it's a beautiful light Japanese appetizer with barely any work. Extended warranty, and stove more info please would like to be included in class! Peeling issues, trying to clean around the burners is another class action lawsuit ago is also around. Are expected to last many, many years n't it???! From the pattern it looks like it is very upsetting and dishwasher in June 2017 aluminium... To re-paint and the issue could be fixed at my expense will do nothing replacement! Nights ago i noticed a chip on my range/oven exterior has been just drop! 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