Communication, as an essential element of human interaction, can be defined as the transfer process of knowledge, thoughts and perception between human beings (Tutarand Yilmaz, 2003). 117 0 R 363 0 R 117 0 R 118 0 R] /Type /Page U9WAU4;NBTXnK8)v.(jyw~]=V6g >> [ /ICCBased 9 0 R ] /Rotate 0 >> /ColorSpace << endobj There are a number of papers that document the influencing factors of communication management. /TT0 38 0 R Ethical and Unethical Communication This chapter explores the relationship of communication to ethics. Skills for Work, School, and Life, Build in demand career skills with experts from leading companies and universities, Choose from over 8000 courses, hands-on projects, and certificate programs, Learn on your terms with flexible schedules and on-demand courses. Is your message casual enough to use WhatsApp, or would a formal email be more efficient and thorough? endobj endobj 19 0 obj effectiveness is a lack of effective communication (Lutgen-Sandvik, 2010). The . Their age, race, ethnicity, gender, marital status, income, education level, subject knowledge, and professional experience can all impact how theyll receive your message., If youre advertising a fast food restaurant, for example, you might want to deliver your message to an audience thats likely to be hungry. /S /S Only taking into consideration the interplay between processes occurring at . /acircumflex /atilde /adieresis /aring /ae /ccedilla /egrave /eacute /ecircumflex /edieresis Keywords: ICT, information technology, communication technology, critical factors, management education INTRODUCTION /E+XMoTY Ebl%LS)gO!#$bZmQHw2g(3eBNo#I)$ 7%+(q0f #rU[Q 8Uk5id?Z){e`L Look for such things as body position and movement, gestures, facial expressions, eye contact, silence, use of space and time, etc. FV>2 u/_$\BCv< 5]s.,4&yUx~xw-bEDCHGKwFGEGME{EEKX,YFZ ={$vrK /odieresis /divide /oslash /ugrave /uacute /ucircumflex /udieresis /yacute /thorn /ydieresis] 15 0 obj h27V0Pw/+QL)67 4 0 obj 0000061342 00000 n 0000086393 00000 n /TT1 39 0 R /Type /Page /Type /Annot )oor lighting, inconvenient space, inade/uacy o space are all, actors that ma!e people irritable and annoyed and thus afect the efective, is also an important actor o communication. Effective communication skill 1: Become an engaged listener. When the individuals suffer from speech disabilities and hearing impairments, they make use of sign languages in communicating. stream 8 0 obj stream /Fields [] If you are catching up with a friend, do you two prefer to talk on the phone or via old-fashioned letters? Human communication Human communication, or anthroposemiotics, is the field dedicated to understanding how people communicate: "The importance of communication in human society has been recognized for thousands of years, far longer than we can demonstrate through recorded history" * (e.g. Communication may take place through speech, hand signals, or other form. /TT3 39 0 R 0000001723 00000 n 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R /TT0 38 0 R communication some of the important ones which we think are the major factors are listed below: Environmental There are several environmental factors which affect the communication. Do not sell or share my personal information, 1. /CropBox [0.0 0.0 595.32 841.92] /Annots [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R 59 0 R] /CropBox [0.0 0.0 595.32 841.92] /TT1 40 0 R H|VMo6WQV!R,nA-Y$R`M9me' pyc/E~6jahVv wy}\Nx5 << /Resources << An essay on some core factors affecting communication among people. /Tabs /S The basic way to !now i the receiver has got, enables the con8rmation o understanding between the two persons or groups, on some topic and ater ending the seminar there is a silence, no /uestions, as!ed etc. /Type /Catalog 113 0 R 114 0 R 360 0 R 114 0 R 361 0 R null 115 0 R 362 0 R null 116 0 R 74 0 obj <> endobj xref 74 44 0000000016 00000 n Acrobat PDFMaker 15 for Word endobj 2016-11-08T16:36:48+02:00 6 0 obj /Parent 4 0 R These elements can affect how information is transmitted, received, and interpreted: Noise: This can be any sort of interference that affects the message being sent, received, or understood. In this article, well define what effective communication looks like, discuss its benefits and offer ways to improve your communication skills. 0000003738 00000 n f ,TpHD?Rqg$C2A YX)&LE@ !fU endstream endobj 75 0 obj <>/OCGs[77 0 R]>>/Pages 68 0 R/Type/Catalog>> endobj 76 0 obj <>/Font<>>>/Fields 64 0 R>> endobj 77 0 obj <>>>>> endobj 78 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/Type/Page>> endobj 79 0 obj [80 0 R 81 0 R] endobj 80 0 obj <> endobj 81 0 obj <> endobj 82 0 obj <> endobj 83 0 obj <> endobj 84 0 obj [/ICCBased 94 0 R] endobj 85 0 obj [352 0 459 0 0 0 727 269 454 454 0 0 364 454 364 0 636 636 636 636 636 636 636 636 636 636 454 454 0 0 0 545 0 684 686 698 771 632 575 775 751 421 455 693 557 843 748 787 603 0 695 684 616 732 684 989 0 615 685 0 0 0 0 0 0 601 623 521 623 596 352 623 633 274 344 592 274 973 633 607 623 623 427 521 394 633 592 818 592 592 525 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 596 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1000 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 818 0 0 0 0 0 0 636 1000 459 459] endobj 86 0 obj <> endobj 87 0 obj <>stream Active listening is the practice of giving your full attention in a communication exchange., Some techniques include paying attention to body language, giving encouraging verbal cues, asking questions, and practicing non-judgment. /BS << >> >> /Encoding << 0000033382 00000 n 1687 0 obj <>/Filter/FlateDecode/ID[]/Index[1660 56]/Info 1659 0 R/Length 125/Prev 432930/Root 1661 0 R/Size 1716/Type/XRef/W[1 3 1]>>stream 0000006607 00000 n The main areas that are taken into account in this research paper include, meaning and significance of communication process, stages of communication process, factors of communication. /Outline /Span /DR << /Contents 74 0 R %PDF-1.3 It can occur in person, on the internet (on forums, social media, and websites), over the phone (through apps, calls, and video), or by mail. 0000001592 00000 n >> But how much of our communication actually reaches the intended audience or person the way we hoped? << /ProcSet [ /PDF /Text ] /ColorSpace << /Cs1 7 0 R >> /Font << /TT1 8 0 R << /Length 13 0 R /Filter /FlateDecode >> >> /Type /Annot 0000003194 00000 n 6 [182 0 R 183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R qFb5+rZB^n<0|-t5fZmp121"8p&npk.0b.WYqJR;(eQ3}( 38kA_ }^3X[wJ>QVsQl:Y_V&TDMm;:JZ << /TT1 40 0 R endobj /TT2 39 0 R /DropCap /Figure >> Kapur (2018) stated that communication takes place between people of various nationalities, religions, castes, creeds, races, ethnicities, and so on; in other words, when two people communicate. Once you have successfully identified your audience and listened to their intentions, needs, and desires, you may have something to communicate. /Parent 4 0 R It is a predictive model of communication and very descriptive also. /Rotate 0 /Rotate 0 192 0 R 193 0 R 194 0 R 195 0 R 196 0 R 197 0 R 198 0 R 199 0 R] /StructParents 2 /Parent 4 0 R 20 476 0 R 21 474 0 R 22 474 0 R 23 472 0 R 24 472 0 R >> 115 0 R 116 0 R 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R ( cF @3Jz>G*b!1avyfXP #PF{ [w`hD(fK1?S"`5L8GA1ewhHZv with one another. << /Length 5 0 R /Filter /FlateDecode >> /H /I >> /XObject << /Tabs /S /Rotate 0 Westley and Maclean communication model is Two Dimensional. 5 0 obj Likewise, your students might choose to participate in discussions after your lecture or at least sit attentively and ask questions. << /TT2 39 0 R Before executing your communication, be sure to consider your audience and practice active listening to get to the heart of their needs and desires. >> Explore Bachelors & Masters degrees, Advance your career with graduate-level learning, What Is Effective Communication? 0000067378 00000 n endstream 0000005369 00000 n 205 0 R 206 0 R 207 0 R 208 0 R 209 0 R 210 0 R 211 0 R 212 0 R 213 0 R 214 0 R Ones /Resources << 26 0 obj According to one study, surveyed companies in the United States and United Kingdom with at least 100,000 employees lost $62.4 million per year on average due to poor communication. 0 /Resources << /Adieresis /Aring /AE /Ccedilla /Egrave /Eacute /Ecircumflex /Edieresis /Igrave /Iacute hXn~Pf ,+vK&2H:k}MbkuSUCJV:lFk5Kg+N%/r1xLNQcGke6ieQ&5L5k^Y-(&'mI9krACk8?kFa3i{Xs*hk?WG:>T||owGJmv77d1^ubf{[]|}xjs8Kuu /Border [0 0 0] 1. null null 373 0 R null null null 374 0 R null null null You might assess the priority level and the type of communication needed. %PDF-1.4 2016-11-08T16:36:02+02:00 &ot li!e, i someone as!s you or a glass o water and you, go away in silence, he won5t !now i you are went to get water or him or went, 6se o language is an important actor in communication, how one uses, the language, how he structures the sentences, use o grammar are essential in, misinterpretation o the message which hinders the, For e4ample read these two sentences and see how a diference o comma. The two-way communication process involves the transmission of a message from a sender to a receiver and back. 0000033494 00000 n When we communicate effectively, both the sender and receiver feel satisfied. <> 5 0 obj /Subscript /Span R9+"&WM[fKxArdq`8eZ|' /StructParents 8 335 0 R 336 0 R 337 0 R 338 0 R 339 0 R 340 0 R 341 0 R 342 0 R 343 0 R 344 0 R /TT3 51 0 R >> 345 0 R] communication leads to greater cooperation by the audit client which would lead to increased willingness to accept proposed audit adjustment. M=5L2s0;KGSf&N 4(pTRzk.thL|m , ~l9amQ. 3$dHW!g ;DJq[5+:Neg"80h b JiiX$\2())! 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