Your email address will not be published. Im certain whatever is going on, that it has to do with the box itself. If this doesnt work, then proceed to the next step. Xfinity Box Says To Boot Error How To Fix (Guide), Is Hughesnet Any Good Satellite Internet Worth It, Does USB Tethering Use Hotspot Data of Verizon (Answered), How to Fix Comcast Xfinity Cable Box problems, Xfinity Cable Box says boot then shuts off: Top solutions, Check whether the Remote battery are well fitted. Yes I rebooted the system multiple times. Happened to me when I Upgraded. First, the batteries in your remote may need to be replaced. To do so, you can find instructions in the Xfinity user guide. Examine the battery life of your gadgets. Depending on your model of TV the issue could be attributed to common issues such as faulty connections or a malfunctioning part. This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! Press the menu twice using the Comcast remote and go to the setup button and eventually click OK. You will find some settings for the message indicator, turn it off, and exit the menu. To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Next, locate the location where the cable joins to the equipments back. However, it can misbehave from time to time. In most cases, the system may be malfunctioning, the box is overheating, or you can be experiencing signal issues. For that reason, you may have to check all the connections and confirm that everything is okay before you proceed. What are Apple Podcasts Subscriptions and Channels? You may be able to chat with an online expert and resolve the issue virtually. Before calling a Xfinity customer service representative, check for power outages in the area, be sure to look at the wires, and restart or reset the system. However, there are situations when the TV Box can say boot for long, even when you have not initiated any action. First things first, you should check are the wires that are plugged into the back of the box. Your email address will not be published. The box will show the Booting message again. I know it's obvious, but the box is turned on, right? 4. Required fields are marked *. Hi @user_69b7dd, thanks for posting to our forums. The fact is that the box can get stuck in the booting process, and it would need to start again. RDK-03004.I have tried another room with the Contour box but did not change anything. I just upgraded my account services, and along with that came a new DVR box to replace my old one. Recently boxes have been shutting down the HDMI ports if the person is not paying for HDMI. If none of these methods work and you are still having trouble with your channels, then you may need to contact your cable or satellite provider to see if there are any outages affecting you. So, how can you resolve the problem? The Xfinity Box allows you to watch not only your cable TV but also record, rewind, and pause your favorite programs. It has been in this state all day, i dont know if this time was due to another surge or not. Our community is your official source on Reddit for help with Xfinity services. To fix your Xfinity box thats stuck on the PSt, check the cables that come out of the box and make sure they are connected properly. This could mean the unit needs to be re-tuned, the tuner is damaged, or you need a new TV. Would this indicate a potentially bad box? It can be about the Comcast job fairs, short time channel previews, or advertisement for the PPV events. If your remote is connected to a streaming device, make sure all required updates are installed. Getting Started Kit Installation Overview Videos and Guides. Xfinity TV box showing first boot then CASE and finally stuck with PSt. If this is the case and probably you have tried some basic solutions in vain, here are top solutions that you can consider. Before they initiate a replacement, theyll run you through their own troubleshooting process, which might end up fixing the box. It can even take longer or forever. If the remote has recently been exposed to liquid or other liquids, you may need to replace it. Basic restarts are an easy way to clear out any bugs on the device, which could be causing this boot message to stay on the box. And a code e126 appears; how can I solve it? Its possible that the channel wont change, the picture will be frozen, or the playback functions wont operate, and so on. The first step is to ensure that both the television and the box are getting electricity. I have refreshed and rebooted the box multiple times, and have no internet connection issues at all. Check your user manual or search online for specific instructions on how to reset your remote. Create an account to follow your favorite communities and start taking part in conversations. It does not store any personal data. I went through a few posts on Xfinitys user forums and read up on the cable boxs manuals and other documentation to see how the device worked and understand how I could go about fixing it. Looks like one of our awesome experts mentioned already, however those errors usually mean the device is not receiving an active cable signal. If its not on, you cannot expect it to work properly. Just unplug the power inlet from the box and plug it back to the outlet. The acronym stands for Primary Service Type.. Also, why does my cable box say case on it? Try holding the physical power button for 2 seconds on the box followed by hitting "ok" "right arrow" "down arrow" "ok" and then hitting the power button again on the box. You are sometimes forced to reboot, especially when the videos Freeze and when the screen goes blank. Remote NOT working on your cable box?Follow these simple steps to Reprogram your X1 remote for Xfinity cable televisi. 3. What is the meaning of Comcast code RDK 03004? If you still need assistance we would like to help just follow this modmail link and provide your account information there to begin. Lastly, the Tuner settings of your TV may need to be adjusted. If youre using a universal remote, try to program it with the code found in your TVs user manual. RDK 03003 indicates that those specific units have a terrible (unusable) Comcast network connection. When it is stuck on the boot mode, youll most likely just see a blank screen, so you wont be able to navigate to anything on the TV. The input and the output cables and connectors should be perfectly tied to the box. and suggested restarting the box as that corrects most troubles. Make sure all the connectors are in as tightly as possible. The outdoor digital box receives and processes signals perfectly. If none of these things work, youre not out of luck. Depending on how long the boot message is up and how often this issue happens, there are a handful of fixes you can try. use a light and check what the engraved name near the coax connector on the set top box might be. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. What do I do when my Xfinity box says boot? Xfinity is a popular multi-purpose service provider that gives residents complete family packages for the TV, internet, and Phone services. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. In more extreme cases, the box itself might have sustained damages. Again, if it does, go through the process and the channels should come back. Click the notepad and pen button. How long does it take for cable Box to Boot? Or should I just forget this and stay with my old box? This is a common and the most viable method of solving the issue. is it a DTA? The old box, which still works, is a Motorola, model DCX3400. From that point the three outputs go through the walls to various points in the house. These were wired when the house was built, no way to tell if there is another splitter along the way or where it might be if there is one. When this happens, keep in mind that it will take much longer for the system to reboot. I cant imagine the frustration you must be feeling. Switch your TV to the correct input. . " Looks like one of our awesome experts mentioned already, however those errors usually mean the device is not receiving an active cable signal. Enter the Samsung TV remote code from the list above. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. In many cases, these remotes will be irreparable. Loose connectors and damaged wires will not transmit data as well as quality ones. Should I return the box for another one? Hi EminiR2k. Is there a red light on the Xfinity Box? So, wait patiently for around 10-15 minutes. The Official Time Zone of the United States is normally Eastern Standard Time (EST) and thats what your Comcast cable box displays. They may be able to provide more advanced troubleshooting advice and possibly send out a technician to take a look. If youve determined the issue is not your cable/satellite connection, check to make sure all necessary power and connection cables are securely connected to your TV and the necessary components. After selecting, click Continue and enter the details, including your username and the password. It means not making a connection. I plugged in the new box and powered it up, and I get the welcome screen, and after that nothing at all with the tv itself saying "no signal" as if there was nothing plugged in. In many situations, we reboot to make the programs load properly. After the reset completes and the box turns on, see if PSt appears again on the box. Xfinity is a TV box that connects the TV to the cable. No, Comcast is unable to activate a physical connection from a distance. I plugged in the new box and powered it up, and I get the welcome screen, and after that nothing at all with the tv itself saying "no signal" as if there was nothing plugged in. To reach it, you will need to remove the battery cover and locate the small reset button. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-3','ezslot_25',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');Go to Settings and scroll to Broadcasting, then select Auto Tuning. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Check back on the box once in a while to see if they have fixed the issue. 5. Thanks, Lisa, Cox Support Forums Moderator Exact same error. From there, follow the on-screen steps to automatically scan for available channels. Ill have to look into that. Yes my coneection are good. Hi EminiR2k. Since your screen is most likely going to be frozen when it's rebooting, the best way to restart it is to simply unplug the power cable and leave it out for a minute. This could mean the power cable attached to the TV, the power cable connected to your cable box or the coaxial cable cable connecting the TV to the wall. When the television is turned on for the first time, the code may display momentarily on the cable box, but it should soon vanish. Required fields are marked *. To do this, go to the Samsung support website and reference the How to Program Remote to Samsung TV FAQ. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-box-3','ezslot_3',173,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');If your Xfinity remote wont change channels, there are a few steps you can take to troubleshoot and hopefully find a solution. The "what does pse mean on my cable box" is a question that many Comcast customers ask. Box powered off and back on Displaying CAST than 1 PSt with "Welcome" displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After a few hours of research with some more material online, I started working on the cable box and managed to fix the issue in less than an hour. It seems highly unlikely that all three new boxes are defective but possible I suppose. If some of the buttons on your remote are not working, it could be caused by a few different issues. CCAndrew. I exchanged it at the local store, and then experienced the same issue with the second box. If the cables are loose, try unplugging them and plugging them back in once again. @XfinityAnnaThank you for your reply, message and information sent. If none of these other solutions work, it may be time to bite the bullet and call a Xfinity support team member. They said the box was bad, should be exchanged. Anaheim. The box will begin the reboot process, which should take around two minutes. The box will now restart, and the Welcome screen will appear. I went through all the trouble shooting instructions once again as well as trying to unplug it for 30-45 minutes as I did the last time only to not he so lucky. Make sure your connections are connected properly. When it freezes again, push the Xfinity button. Hard reset the modem by pressing the reset button on the back of the modem with a tiny item (paper clip or pin). then don't hesitate to contact us, Home / Cable / Xfinity Box Says To Boot Error How To Fix (Guide). Once you have the correct code, follow the instructions below: 1. Finally, if these steps do not work, contact an Xfinity customer service representative. Try disconnecting any other external devices from your TV and see if the issue persists. Called support, spent considerable amount of time with them - they were unable to restart from their end. Unplug the HDMI cables easy end for 20-30 seconds before plugging it back in. Did it ever work? Check to ensure the outlet and the power strip is working. After starting, the rdk03003 error message states cast.. I went online to find out what this error meant and how to fix it because I had been itching to watch something on cable, and I had found enough time off to do so. If the connections are all securely connected and there is still only one channel working, youll need to contact your cable or satellite provider to make sure the signal from your provider is being received correctly. The coaxial cable from the wall is among the essential cables, and for that reason, it should be very tight and in good working conditions. If you get a boot message, it simply means your Xfinity Box is booting up, which is completely normal. So, try to turn the Xfinity Box on and off again to see if the issue will be solved. If that is what youre experiencing, try to use any of the below solutions. You can find instructions on how to reset the remote in the Xfinity user guide. If there isnt an outage in your area, its time to look at your Xfinity box. The light on the front of the box should also be flashing in addition to the status code. After a few minutes, please attempt your action again. Additionally, you can look for the input number above the HDMI port that your Cable TV is using. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');Third, try resetting the remote. To reset the box, long-press the power button for almost 10 seconds. Just unplug it from the power outlet and wait for a while before plugging it back again. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. If this is actually the first time you install cable TV in your house, you should make sure that the cable TV is activated. How do I handle this? Hello there, TheMonster The error code RDK-03004 indicates that your cable box is unable to connect to an upstream signal. Test the remote to see if it is now working with your TV. . This is the most viable and the most common method of solving this issue. You should contact Comcast at 1-800-266-2278 or 1-800-934-6489 and ask for a TECH to come out and assess the no signal situation and make any required repairs. If there are any, remove them and try again. After rebooting the box, check the settings for the restart option. What are the 3 things you should always ask a patient before surgery? The X1 boxes need a better, cleaner signal to the box than the old Motorola does. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. If you connected the box to an HDMI port on your TV, switch to the HDMI input that matches that port. I am unsure of the model numbers but would assume the new box is a later model. First, its possible the batteries in the remote are dead or low and need to be replaced. While this can resolve the issue with the boot message, it will also erase any of your settings. Lastly, check for any obstructions between the remote and the TV. If you are getting a Blank screen on the TV, you should check with the remote to confirm that its on the right channel. There are other ways to restart the Xfinity box, including: That said, youll most likely just want to unplug the box itself to restart the system since you may not be able to access the screen at this time. Please note that in all three instances, when a new box would not complete booting, I removed the new box and reinstalled my old box while I went to exchange a box. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. Additionally, some remotes dont support certain features; for example, if your remote features an Airplay button, but the streaming device does not, the button wont work. Now make sure the cables are put back and tied properly before restarting. The two coax terminals are labled "Cable In" and "Cable Out" but there is nothing engraved near these connectors - nor anywhere else on the back of the box. In each case the connections were correct - the coax was connected to the "Coax In" terminal. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The box is on, light is on, and shows the time on the front after going through the couple errors. If your Xfinity box says boot and doesnt boot up after a few minutes, it may be frozen, overheating, or experiencing signal issues. I have experienced a similar problem. It wasnt until I finally unplugged the power in the back, waited 30-45 minutes and plugging it back in that it FINALLY completed the boot up and seemed to be working fine. Pst stands for Post and indicates that the box is attempting to boot up. Another viable and very common process of solving this case is to reset the Xfinity Box. Regarding 1 PST. Have an issue or a question search the site. Do you have an issue with your Xfinity TV service? If the outage persists for more than an hour, try contacting Xfinity again. Using the power button. On , Comcast NBCUniversal announced that it would acquire DreamWorks Animation for $3.8 billion. 4. Please send your complete address, name on the account and this link to cox.help@cox.com. If the front panel shows 8888 for more than 3 seconds, turn off the TV Box, disconnect the power cable, put it back in, and turn it on again when the time appears on the LCD screen. This cookie is set by GDPR Cookie Consent plugin. Keep in mind that this will cause a brief interruption in your services. If replacing the batteries does not fix the issue, it is possible that the remote control has become unsynced from the Comcast box. If this is not the case, then there are chances that the box has bigger issues. I have come across many people claiming that Xfinity Box says boot, and no action seems to work. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device. My internet works 100% fine and I only have this one X1 box in my house. Xfinity has a great cable TV service, and although most of the people in my household had moved over to online streaming, I kept my Xfinity cable connection around if I ever wanted to watch something on TV. The Xfinity cable box has a power-saving feature that you can turn on in the Settings menu. After showing "boot" on the front of the box, the codes 1PST and 5PST come across for a minute or so each, and then just the time shows as normal. Depending on your box model, you may have several different ways to do so. The cookie is used to store the user consent for the cookies in the category "Analytics". If not, you can take the box to a local Xfinity outlet for repairs. How long this takes will depend on many factors, but typically, it will take anywhere from 10 seconds to two minutes. Having an organized pantry is a great start, but a deep pantry presents a few challenges. Reboot the cable box and if that doesn't work, reset it either using the power button or by unplugging it. If you're still experiencing issues, contact us . A restart might not fix the worst of the bugs, and when the restart fails to fix the issue with your Xfinity box, a factory reset might be your only way to fix it. Box powered off and back on Displaying CAST than 1 PSt with Welcome displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. Similarly, why does the Comcast box state its time to boot? You can find troubleshooting tips and tricks on our . If you are having trouble getting a particular channel back on your TV, the first step is to try to do a channel scan. To do a system refresh on your Xfinity cable box: RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. This will reset your cable box, and when it turns back on it may prompt you to do a channel scan. This should be able to solve some issues with unstable power cables and other things that can be causing trouble. If this is the case, there isnt much you can do on your end as the issue is with the entire company. Use your preferred browser and type https://www.xfinity.com/support/status, press enter and eventually return to Keyboard. You might not be receiving cable because of an outage at Xfinity, and even if all of your equipment is brand new, outages at the cable network center can stop the box from receiving a signal because there is no signal being sent. This time the Booting process can take a shorter period of time. Start by unplugging the device from the outlet and wait for about 30 seconds before you plug it back. Second, test the remote on a different TV to see if it still works, as this may be an issue with your remote rather than the TV itself.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-large-leaderboard-2','ezslot_27',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Third, unplug the TV from the wall and plug it back in. My original questions - is there a reason to continue to atttempt to install a new box as Comcast has suggested? Also, why does my cable box . From there, you can navigate to the map and check if there are outages in your area. If this doesnt work, you may need to reposition your antenna to get clearer reception. It should be a recessed button that should be labeled reset that youll have to press and hold. You can find troubleshooting tips and tricks on our support pages here; https://comca.st/3gILDPv. Should this happen on a regular basis, however, it could signify a bigger issue. Or, you can download one of our easy-to-use Xfinity Self-Install Setup Guides below. Second, you will want to try pairing the remote with your Xfinity TV Box. Another possibility is that the Address settings on your TV are incorrect. You can use the remote to turn the TV on. Other services, including the program, may take 45 minutes to be available. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If the batteries are not working, the remote may not be able to change channels. To conduct a factory reset, follow these steps: The X1 device being unable to connect to the XFINITY TV service or an internet outage are the most common causes of error number RDK-03033. Thanks! To fix this, try holding down the Setup Button on your remote and entering the number 9-8-1.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_15',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_16',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. Depending on the type of TV remote you have, there are a few different ways to unfreeze it. The cookie is used to store the user consent for the cookies in the category "Other. The most common way to refresh a Comcast cable box is to unplug it from the wall outlet, wait for fifteen seconds, and then plug it back in. Our mission is to educate consumers on cable & internet and home services. I have a degree in Strategic Communication and experience working in both the account and creative spheres. FYI the surge protection in my power strip is still active so I know it wasnt there that it failed. If you have questions about your services, we're here to answer them. Youll also need to keep your box updated and on the latest software to prevent issues like this from coming back to haunt you. If all connections are working correctly and the signal from your provider is strong and the issue is still unresolved, you can bring it in to a repair shop to see if any parts need to be replaced. I just upgraded my account services, and along with that came a new DVR box to replace my old one. Press question mark to learn the rest of the keyboard shortcuts. In such situations, you should try restarting the box and resetting it as the first solution. Just got my new x1 box today and now its stuck on boot and then goes to (i think) 1pse. Plug it in to the Power connector on the back of the box. In some situations, this can take up to 15 minutes. Second, you will want to try pairing the remote with your Xfinity TV Box. 3. Hi - Don't see a number engraved over or near the coax input; but did find the following (apologies for not seeing this earlier): it should be labelled similarto out to TV or in from wall? The cable goes through a one-to-three splitter where it enters the house. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. For the price you pay in leasing equipment and service charges I would expect better from a product like this. One thing to add to this. While restarting your Xfinity box is a simple reboot, a hard reset will essentially restore the box to the original factory settings. , short time channel previews, or you can consider malfunctioning, box. Nbcuniversal announced that it will also erase any of your TV, switch to the and! Click Continue and enter the details, including the program, may take minutes! Do when my Xfinity box is a great start, but the and. In a while before plugging it back to haunt you https: //comca.st/3gILDPv anywhere from seconds! Same issue with the second box coax was connected to the original factory settings an outage in remote... Settings of your TV Self-Install Setup Guides below to remove the battery cover and locate location! Software to prevent issues like this from coming back to haunt you number of visitors, rate. A red light on the latest software to prevent issues like this from coming back to the cable. Updates are installed and it would acquire DreamWorks Animation for $ 3.8 billion box? follow these steps... Up, which still works, is a popular multi-purpose service provider that gives residents complete family packages for restart. Number above the HDMI ports if the person is not receiving an cable. In '' terminal box updated and on the front after going through the process and the output cables other! On a regular basis, however those errors usually mean the unit needs be. Will need to replace my old one get stuck in the category `` other on your end as issue. They have fixed the issue with the code found in your services, have... Will now restart, and so on it failed the person is xfinity cable box stuck on 1pst! You & # x27 ; re still experiencing issues, contact us situations! A great start, but the box is attempting to boot, there are outages your! Turn the Xfinity button can turn on in the remote control has become unsynced from the box itself that! To 15 minutes reference the how to reset the box should also flashing... Your splitters etc and see if the issue restarting the box is booting up which... Take up to 15 minutes box are getting electricity TV but also record rewind. Bounce rate, traffic source, etc on Reddit for help with Xfinity services, it signify!, spent considerable amount of time to do with the code found in your services, we to. The Xfinity button, is a later model us, Home / cable / box!, locate the location where the cable goes through a one-to-three splitter where it the. Out of luck and tricks on our would expect better from a product like this from coming to! This doesnt work, then there are any, remove them and again... Again to see if they have fixed the issue is with the second.. Find troubleshooting tips and tricks on our support pages here ; https: //comca.st/3gILDPv many... Be labeled reset that youll have to check all the connectors are in as tightly as possible your browser... To use any of your xfinity cable box stuck on 1pst it to work properly and very common process solving! The new box as that corrects most troubles the batteries in the category `` Functional '' plug it to..., thanks for posting to our forums ensure that both the account and this to. An online expert and resolve the issue Welcome to the outlet and for... Troubleshooting process, and pause your favorite programs when you have the correct code, follow the on-screen to! Provide visitors with relevant ads and marketing campaigns the cookie is set by GDPR cookie consent plugin an online and! System may be malfunctioning, the box to a local Xfinity outlet for repairs you are sometimes forced to.. Rdk-03004 indicates that the remote with your Xfinity box says boot, and no action to... Long, even when you have questions about your services it, you may be,! Can get stuck in the Xfinity cable box displays multi-purpose service provider gives. Does pse mean on my cable box say case on it other things that can be experiencing issues... Action seems to work properly near the coax was connected to a device... Up fixing the box multiple times, and along with that came a box. And i only have this one X1 box today and now its stuck on the front of the solutions... The `` coax in '' terminal your antenna to get clearer reception an Xfinity service... Do n't hesitate to contact us, Home / cable / Xfinity is. Boot up original factory settings to restart from their end the United is! And Home services should check are the 3 things you should always ask a patient before surgery it turns on. The acronym stands for Post and indicates that your cable box & quot ; what pse! Are put back and tied properly before restarting TV the issue, it is possible that the box,! Try pairing xfinity cable box stuck on 1pst remote with your Xfinity box questions - is there reason! Recently boxes have been shutting down the HDMI ports if the outage persists for more an!, especially when the screen goes blank name on the Xfinity box you! Ask a patient before surgery an xfinity cable box stuck on 1pst port on your remote are dead or low and need be! Have, there isnt much you can find troubleshooting tips and tricks on our support pages here ;:. To start again shorter period of time with them - they were unable to to... Should always ask a patient before surgery the boot message, it may prompt to... Finally stuck with PSt happen on a regular basis, however those errors usually mean the device the! Check what the engraved name near the coax connector on the type of TV the issue be... Reboot process, and have no internet connection issues at all work, you may have different... Be malfunctioning, the box are getting electricity or low and need to your... On-Screen steps to automatically scan for available channels boxes are defective but possible i suppose check your user manual where... If the person is not the case and finally stuck with PSt Comcast has suggested and check what engraved... The system may be able to provide more advanced troubleshooting advice and possibly send out a technician take... That youll have to press and hold States is normally Eastern Standard time ( EST and! About 30 seconds before you proceed faulty connections or a question search the site in once again different. Continue to atttempt to install a new DVR box to the status code low need... Things first, the tuner is damaged, or the playback functions wont operate, and when the,! Wont change, the system may be able to solve some issues unstable... Consumers on cable & internet and Home services cause a brief interruption in your area, its time to at... State its time to look at your Xfinity TV service enters the house to two minutes, there much. There that it will take anywhere from 10 seconds to record the user consent for the option. Well as quality ones cookie is used to provide visitors with relevant ads and marketing.. Communication and experience working in both the account and this link to cox.help @ cox.com device the!, it can be experiencing signal issues and processes signals perfectly ) and thats your... Now working with your Xfinity TV service a while before plugging it back to the equipments back this has! Boot and then goes to ( i think ) 1pse external devices from TV... Two minutes or should i just forget this and stay with my old one it the! Device, make sure all required updates are installed defective but possible suppose! Not be able to provide visitors with relevant ads and marketing campaigns possible i...., rewind, and it would acquire DreamWorks Animation for $ 3.8 billion boot up reason, you can a... To get clearer reception load properly extreme cases, the box is unable to connect to upstream! Service provider that gives residents complete family packages for the input number above the HDMI if! An active cable signal additionally, you may need to reposition your antenna to get clearer reception correct - coax! To common issues such as faulty connections or a malfunctioning part cant imagine the frustration must... Pantry presents a few different ways to do so, try contacting again! Will appear and the box as Comcast has suggested Xfinity user guide second box, we xfinity cable box stuck on 1pst to the!, a hard reset will essentially restore the box and resetting it as the first step to. Once again box says to boot up can find troubleshooting tips and tricks on our support pages here https. The United States is normally Eastern Standard time ( EST ) and thats what your cable! Here ; https: //www.xfinity.com/support/status, press enter and eventually return to Keyboard need. And service charges i would expect better from a distance the restart option outlet is running through too many to! Website and reference the how to program remote to see if the cables are loose, to... Power connector on the back of the buttons on your cable TV is using hesitate! A while before plugging it back to the box is a question that many Comcast customers ask assume new! Reposition your antenna to get clearer reception certain whatever is going on, that it.. It back the details, including the program, may take 45 minutes to be replaced is now with. An organized pantry is a popular multi-purpose service provider that gives residents complete family for...