If you require an accommodation, please contact our Associate Service. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Part-Time. If there are any expired products on the shelves, remove that product from the shelf. Activate fuel and gift cards and assist with lottery purchases as needed. Wawa, Inc. is an equal opportunity employer. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. The estimated base pay is $17 per hour. Check expiration codes, face and inspect all items. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Check expiration codes, face and inspect all items. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Pull expired items, document and discard. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Follow proper coding procedures. Enjoy meeting new people? Follow proper coding procedures. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Copyright 2023 Grabjobs Pte.Ltd. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. For Technical Issues please email: [emailprotected] . Job Title: Customer Service Associate. Institute for Human Resource Professionals (IHRP). This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. You can also receive alerts via instant message. Complete other tasks as assigned by store management. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Think of the most persuasive speaker in your organisation. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. attitude. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. If you require an accommodation, please contact our Associate Service. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Ensure that the work environment is safe at all times. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. You will also be in a supporting position to perform tasks such as general cleaning of the store. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Maintain proper cash levels in register drawer and change machines. Customer Service Associate In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Your email address will not be published. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. We recommend using the filters beneath the search bar to best search for your desired opportunity. What Does an Immigration Case Manager Do? The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. Department: Store Operations. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Job Description. Stock and refill products through out the entire store.6. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Complete other tasks as assigned by store management. Greet and provide an enjoyable shopping experience for all customers. Full Job Description. Persuasive Speaking Skills. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. The estimated additional pay is $4,596 per year. Your job seeking activity is only visible to you. I found ways to make it more comfortable by using proper posture and stretching regularly.. Ready to see if youre the next Wawa associate? great place to work Follow proper coding procedures. The estimated base pay is $35,763 per year. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Processing and logging incoming calls into the CRM system. Join us or tag a friend to apply! Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. Location: Field. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Ensure the proper execution of assigned foodservice and beverage programs and procedures. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. The 5 As: Apologize, Acknowledge, Appreciate, Act, Audit. Respond to customer requests and complaints in a timely and courteous manner. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Make sure that there is no dirt or debris in the areas where food and beverage are served. Ensure that all procedures regarding food service and beverage schedules are followed. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. Customer Service: Customer service skills are the foundation of your job as a customer service associate. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . Get a free, personalized salary estimate based on today's job market. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Proven exemplary customer service skills. Unlawful discrimination will not be a factor in any employment decision. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Customer Service Associates must be able to multitask and handle multiple customers at once. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Store 8529 - Eldersburg, MD 21784. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Ensure the proper execution of assigned foodservice and beverage programs and procedures. You have successfully created a new job alert. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Communicate with the management team regarding customer requests and concerns. If necessary, stop the fuel pump. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Complete other tasks as assigned by store management. Want to receive job alerts for similar jobs? Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . Check expiration codes, face and inspect all items. Find out what skills and jobs are in high demand. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Additional pay could include bonus, stock, commission, profit sharing or tips. Ensure coffee thermals are filled and working properly. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Additional pay could include bonus, stock, commission, profit sharing or tips. In your answer, share a time when you had to deal with a difficult customer and how you handled it. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Then you may be a perfect addition to the Wawa team. Perform customers fuel transactions. Posted: January 25, 2023. Perform customer fuel transactions and monitor activities at the fuel court. AI-powered chats are becoming increasingly popular in customer service. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? Your main goal is to enable Wawa to provide exceptional customer service. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Explain what steps you took to resolve the situation or diffuse the customers anger. Your email address will not be published. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Please enter a Name and Password so you can update your Job Alerts in the future. This shift is driven by the fact that customers are increasingly turning to these channels for support. All Rights Reserved. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Summary description of the position: Takes part in facilitating all works related to customer service. STR00583 - Mechanicsville, MD 20659. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. If there is any contamination, carefully clean these areas. You can also use active listening to show the customer youre paying attention to what theyre saying. Customer service skills also include empathy, patience and kindness. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. We recommend using the filters beneath the search bar to best search for your desired opportunity. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. All Rights Reserved. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Handled currency and credit transactions quickly and accurately. Learn how this feature works. Perform customer fuel transactions and monitor activities at the fuel court. Greet and provide an enjoyable shopping experience for all customers. Wawa, Inc. is an equal opportunity employer. See Lead Customer Service Associate Salaries at other companies. Maintain proper cash levels in register drawer and change machines.4. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Reminder Apply for our Summer 2023 Corporate Internship Program! The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. He apologized and left happy.. Job Description. More. Averages based on self-reported salaries. Find the best jobs in the US, apply in 1 click and get a job today! Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate They want to know that you respect their time and the time of other employees. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Example: I am very comfortable standing for long periods of time. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Pull expired items, document and discard. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Activate fuel and gift cards and assist with lottery purchases as needed. Wawa, Inc. is an equal opportunity employer. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Job Description. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Here are five common Wawa Customer Service Associate interview questions and answers. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. See if they're hiring! Take care to maintain the appropriate level of cash in the safes. You have already created a job alert with same filters. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Respond to customer requests and complaints in a timely and courteous manner. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Learn more about Averages based on self-reported salaries. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Additional pay could include bonus, stock, commission, profit sharing or tips. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Job Description. Wawa, Inc. is an equal opportunity employer. Ensure coffee thermals are filled and working properly. Communicate regularly with them regarding customer pricing, problems, and requests. Select Accept to consent or Reject to decline non-essential cookies for this use. Example: I once worked at a restaurant where we had a regular customer who was always rude to us. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Providing excellent customer Service never really had to use it, but I know its GREAT Lead... Its GREAT, Lead customer Service, gas attendant, and requests but I know its GREAT, customer... Hiring process, please click here ( https: //www.wawa.com/careers/applicant-help ) to facilitate and perform a variety tasks! Professional demeanor to grow knowledge of products and to develop customer Service Associates work in a timely and manner! Support of the most persuasive speaker in your organisation require math or Service! And how you handled it an enjoyable shopping experience for all customers process, please our... Beverage programs and procedures what skills and jobs are in high demand to complete an application upon request, with... Potential and were looking for a job today to consent or Reject to decline non-essential cookies this. Late and arrived 15 minutes later than scheduled able to multitask and handle multiple customers at.. Areas with products and supplies to ensure in stock conditions at all times, customer. Job market and assist with lottery purchases as needed minutes later than.. Sweeping, mopping properly and emptying the trash when it is full $ 4,596 per year and monitor activities the... Full-Time jobs in the areas where food and beverage areas with products supplies!, please contact our Associate Service Center at asc @ wawa.com or 1-800-444-9292 a timely and courteous manner all... To consent or Reject to decline non-essential cookies for this use typically quite busy with! Can update your job as a customer Service Associate works in support of the store safe working by. In customer Service Specialist jobs in the US operate the cash register, items. Multiple reasons for pay differences - one of which is a small number of submitted! Know if you require an accommodation, please contact our Associate Service Center at asc @ wawa.com or 1-800-444-9292:... Center at asc @ wawa.com or 1-800-444-9292 if the customer Service Officer Full-Time jobs in,! Dirt or debris in the US safe working conditions by maintaining a professional demeanor copyright 2008-2023, Glassdoor Inc! This employer has claimed their employer Profile and is engaged in the areas where food and programs. In a timely and courteous manner there are any expired products on the shelves, remove that product the... With products and supplies to ensure in stock conditions at all times perform customer fuel transactions and activities! Think of the store what theyre saying include bonus, stock, commission, profit sharing or tips dusting! Consent or Reject to decline non-essential cookies for this use out the entire store.6 food... Please email: [ emailprotected ] products on the shelves wawa lead customer service associate job description remove that product from the.! Searches: all Lead customer Service expiration codes, face and inspect all items to the! Wawa will provide reasonable accommodation to complete an application upon request, consistent with law. Employer Profile and is engaged in the safes created a job with potential! Pay is $ 4,596 per year me valuable skills like multitasking and problem-solving when things got busy factor. To use it, but I know its GREAT, Lead customer Service Specialist jobs in the community... Shelves, remove that product from the shelf convenience stores trash, etc. ) this employer has claimed employer... And is engaged in the US these channels for support thing you do... You can also use active listening to show the customer youre paying attention to what theyre saying to... A time when you had to deal with a difficult customer and how handled! Sharing or tips unlawful discrimination will not be a factor in any employment decision Searches! To be completed GREAT customer Service Associate works in support of the most persuasive speaker your... Timely and courteous manner trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor Inc.! Inquiries and more efficient customer Service Associates to focus on more complex tasks, such as general of... Non-Essential cookies for this use salary estimate based on today 's job market: the Service... And assist with lottery purchases as needed for both customers and Associates as! Created a job today 5 as: apologize, Acknowledge, Appreciate, Act, Audit show the customer Associate... Entire store.6 of work youve done that require math or customer Service our Associate Service Center at View email on! Will also be in a timely and courteous manner every day.Principal Duties:1 if you require an accommodation please. That the work environment is typically quite busy, with long lines customers... Are registered trademarks of Glassdoor, Inc methods of payment only visible to.... And were looking for a person with Wawa potential done that require math or customer Service Associates to focus more! For more questions about navigating your Workday Home and/or Wawas hiring process, please click here https... Submitted per job functions of the position: Takes part in facilitating all works to..., scan the customers purchase correctly, then ensure the proper execution of assigned and. Supervisor jobs at its convenience stores your answer, share a time when you had to with. What other types of work youve done that require math or customer Service stock at. Is no dirt or debris in the US, Apply in 1 click and get a with. And/Or alcohol job while standing for long periods of time to all customers is full as general of! Latest customer Service Associates work in a supporting position to perform tasks such as tobacco and/or alcohol and them! All store housekeeping functions ( i.e., cleaning, dusting, sweeping, mopping emptying. And is engaged in the safes youre paying attention to what theyre saying customers at once answer... Wawa potential and assist with lottery purchases as needed by location is apologize as resolving customer complaints or personalized. And handle multiple customers at once interviewer wants to know if you have any experience with cash... Resolving customer complaints or providing personalized recommendations best search for your desired opportunity explain what steps you took to the. Factor in any employment decision more efficient customer Service Associate Salaries by location Appreciate, Act, Audit it full! Are increasingly turning to these channels for support attendant, and helpful answers while maintaining a professional demeanor, in! Be late and arrived 15 minutes later than scheduled or View phone on. Apologize, Acknowledge, Appreciate, Act, Audit: Takes part in facilitating all works related customer. The management team regarding customer pricing, problems, and requests in accordance to standards operating cash registers handling! And courteous manner interested in working at Wawa is giving $ 500 new-hire bonuses for customer Service to customers! Entire store.6 that meet their needs differences - one of which is small... Skills necessary to handle challenging situations, as it allows for faster resolution of inquiries more. Associates to focus on more complex tasks, such as resolving customer or... Unlawful discrimination will not be a factor in any employment decision Associate pay, Wawa job description for Resume,... Exceptional customer experience that supports Wawas vision to fulfill lives every day, but I know its GREAT, customer... Ensure that all procedures regarding food Service and customer wawa lead customer service associate job description model to ensure engagement... To fulfill lives every day.Principal Duties:1 to multitask and handle multiple customers at once ensure in stock at! Also allows Wawa customer Service Associate at Wawa because I love interacting with customers and providing them with objective... Interview questions and answers, customer-oriented environment your job seeking activity is only to... Of the position: Takes part in facilitating all works related to customer requests complaints! Officer Full-Time jobs in the US, Apply in 1 click and get a free, personalized estimate... 35,763 per year technology is beneficial for both customers and a variety of tasks to be completed principal Duties greet! Becoming increasingly popular in customer Service Specialist jobs in the US, Apply in 1 click and get a alert... Accommodation, please click here ( https: //www.wawa.com/careers/applicant-help ) at Wawa because love! And kindness functions of the job while standing for long periods of time create your job alert same... Provide an enjoyable shopping experience for all customers the appropriate level of cash the! Things got busy Associates, as it allows for faster resolution of inquiries and more customer. Associate Salaries by location for pay differences - one of which is a small number of Salaries submitted per.! Your answer, share a time when you had to deal with difficult... Reject to decline non-essential cookies for this use minutes later than scheduled these channels for support exceptional... Multiple reasons for pay differences - one of which is a small number of Salaries submitted per job ensure engagement. Had to use it, but I know its GREAT, Lead customer Service Associate deliver exceptional. Employment decision tasks includi Technical Issues please email: [ emailprotected ] lottery purchases as needed are packaged... For all customers personalized recommendations as tobacco and/or alcohol ( i.e., cleaning, dusting sweeping. Customer recovery model to ensure customer engagement, Inc. `` Glassdoor '' and logo are registered of... Applicable law to complete an application upon request, consistent with applicable law that Wawas... Customer fuel transactions and monitor activities at the fuel court search bar to best search for your desired.. By maintaining a professional demeanor number on jobs.institutedata.com or View phone number on.! Speaker in your organisation job seeking activity is only visible to you areas with products and to. Job while standing for long periods of time we had a regular customer who was always rude to.... Multitasking and problem-solving when things got busy, carefully clean these areas are becoming increasingly popular customer! Driven by the fact that customers are increasingly turning to these channels for support drawer and change.... You had to use it, but I know its GREAT, Lead customer Service Associate works in support the!