Thats great. 565 miles it had covered and 1 year old. It may not display this or other websites correctly. No connection issues found. Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. Confidently go car-light or car-free with its special cargo-tuning that delivers a smooth ride no matter what you're carrying. They will be more than happy to help you resolve the issue. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes carbon gravel bikes made for riders with a passion to explore. Has 90% of ice around Antarctica disappeared in less than a decade? We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . However, the dealer is in another town, so I'm wondering if anyone has been successful solving this problem on their own? Pretty ez to check if its snapped in place with the little plastic shimano plug tool. I will remember to spray at intervals when I think of it! Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. More speed, more power, more fun! Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. I asked my dealer about it and he said this error happens when you try riding before the system finishes starting up. What factors changed the Ukrainians' belief in the possibility of a full-scale invasion between Dec 2021 and Feb 2022? THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Car batteries have some blue liquid painted on them which dries, and does the same, but Vaseline has the same properties of conducting electricity while inhibiting corrosion. Would the reflected sun's radiation melt ice in LEO? Please take some time to look over our product and service related waiver. SERVICE CENTER. Concaved button-shape shifters make it easier to switch between Eco, Trail and Boost modes. After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". I can also confirm this seems to match the times I have had this error. Took the bike to Balfe's Bikes workshop a couple of weeks ago. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! Shimano authorized new battery. Still there - they've been waiting for the Shimano diagnostics tool. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. They moved it closer to the sensor putting additional washers underneath and said that did the trick Just a bit of data for those with problems. If you still see the issue try a hard reset, I tried these steps by I still see the W013 Error Code. E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. Yes you need to go to a local bike shop that deals with Shimano ebikes. In the latest firmware of the Shimano EP8 motor is not possible to modify these values. Firmware update didn't fix the issue. To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on. Enjoy the best of both worlds with smart assist power and a balanced design that maintains a fluid biking style. Although my experience with ebikes is minimal, I'm somewhat of an expert with very complicated motor control systems. Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. Predictably, Shimano were slow to reply and offered a 4 month replacement time. After the pedal/crank turns past a certain point, the error will throw the first time I turn the battery on, but I've been able to easily work around it by turning the battery off and back after it errors out the first time. Introducing the new Focus Jam2 and Sam2 your perfect match. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. Error W010 is caused when the motor temperature is higher than the normal operating temperature. Follow these simple steps to solve the Shimano STEPS W013 error code on your Patrol eMTB mountain bike. Thanks for coming back and updating us. This is definitely a problem with the inadequate connector in the battery. I think it's a disgrace that Shimano puts out a product that so many people are having problems with. > 3 common Shimano STEPS error messages and how to solve them, Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Problem was the magnet (mounted on disc rotor). Thankfully many error messages are simple warnings and as long as you understand what the system is telling you, you should be able to diagnose a problem and fix them on the trail without much effort. Sorry, this post was deleted by the person who originally posted it. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! Location/look of magnet and sensor. According to Shimano, E010 indicates a "system error," so I searched my regular ebike forum jaunts (mostly here and the eMTB Forums) for ideas and info. Needless to say, I'm not impressed. Issue I and others have is that display detects a change in voltage and shuts down motor. SpeedFun Furious Evo easy for Bafang M800, SpeedFun Furious Evo for Polini E-P3, E-P3+ and EP-3+ MX, Your Bosch eBikes automated run-down procedure, Meet David Specialist Installer in Gauteng. Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. New shared architecture Drivetrain components from Shimano. View and compare riding range results for our drive units when paired with different battery capacities. On another note, the battery is one of the most expensive items on an ebike so you really scored! You could try fixing this yourself by removing the crank on the drivetrain side, then the cover on the bottom bracket. Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. Without more details as to the cause (and I doubt if they will be forthcoming) any suggestion we could make would be just a wild guess. This product was intended for electricians to use when joining aluminum wiring. Yes No. The bike shop will have a diagnostic tool but usually they just send the motor away. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. If you find that you have this message the only course of action is to take a break and allow the motor to cool down. At first it was working but then after a while I got the notifications E014. Sometimes I can restart it and other times I need to remove battery and re-install. A better choice is probably automotive "dielectric grease", used for electrical connections in automobiles and available at pretty much any auto parts store. Electronic contact cleaner will also work. Luckily, I had photos of the bike as I left it in the bike shop.. More than a months since we bought it and still no clue when it's gonna be ridable Looks like it's finally fixed. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. I suspected the magnetic pickup, as well. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. You can use, Welcome to the site, dont forget to take the. Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. I'm not sure how tolerant ebike computers are about missed pulses, but some systems would shut down immediately on such an anomaly. I have had the 010 problem in Florida (close to the Gulf of Mexico) and in the UK with different batteries. Motor shuts down. On a mountain bike, that's not fit for purpose in my mind. Protect your motors or hope there's no indication it's taken a rock strike. I then use 91 % alcohol to finish the cleaning. I'm having problem with my shimano steps, E6010 controller. While the system. While the system Remove battery and clean contacts on battery and battery mount with disc brake cleaner. This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. Im an old guy - 62 and thats all we have. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. Johannesburg. They might work 10,000 times in a row, and then miss a beat. We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time.