1. I asked to speak to the supervisor and was told there was none. So, not only is your food delicious but also healthy, draining away the fat. Place the appliance on a stable, level, horizontal, and heat-resistant surface. 0000003383 00000 n Power XL Smokeless Grill | Model: PG-1500FDR. Power: 1500 Watts. 10. Find helpful customer reviews and review ratings for Power XL Smokeless Electric Indoor Removable Grill and Griddle Plates, Nonstick Cooking Surfaces, Glass Lid, 1500 Watt, 21X 15.4X 8.1, black at Amazon.com. The Grill and Griddle Plate are designed with Advanced Nonstick Coating, so nothing sticks to the surface. Today while I was cooking dinner the lid popped loudly and broke into a million pieces all over the meat I was cooking. trailer <<1592364985CB4F8C9E7B83461DA46634>]/Prev 643770>> startxref 0 %%EOF 114 0 obj <>stream If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Grill your favorite foods throughout the year with the Power Smokeless Grill. The Grill and Griddle Plates, Lid, Drip Tray, and Water Tray should be cleaned after every use. 500 Returns Road 0000006054 00000 n Yea, just bought a Timberline 1300. You can grill six burgers or four steaks at one time. Click here for instructions on performing a gas leak test. 0000004489 00000 n I would like a replacement. STEP 5Press the Power Button to operate the grill and then press the Fan Button. 0000000016 00000 n What do I do if my recipe asks for a temperature that the grill can't be set to? 0000006240 00000 n 21. 0000005856 00000 n New and unused Healthy Choice Smokeless Grill. Be sure to NOT cut the plastic insulation around the cables, and DO NOT pull on them with a lot of force! Copyright 2023 Empower Brands, LLC. Power Smokeless Grill. Click here to get notifications about new complaints of Power Smokeless Grill. Lid may vary depending on model. 0000003200 00000 n STEP 2Ensure that the Water Tray is in place and fill with about 2 cups of water. Questions? After a few minutes I could smell what I recognized as burned plastic. 0000038648 00000 n Phone Number:973-287-5108. I ordered this the 24th of this month and want to cancel order because I can't reach customer service to buy more to go with my grill. It is dangerous to sell a product that will not let you heat up food to the proper temperature. Replacement Guarantee Policy At [protected]. Portable Bbq Grill for sale, new Easy Carry Folded Portable Bbq Grill Smokeless Infrared Gas Heater Barbecue Outdoor Oven of Chongqing Haodong Technology Co., Ltd. from China. The Base Unit can be washed by hand with a warm, damp cloth and mild cleaning liquid. 0000039117 00000 n So looks like controller board is issue Z~uVwq3{CnRvU*T5D39|>oQj3$OF[LPb|! 0000023856 00000 n You need to take a look at the breaker box and figure out what circuit your grill is plugged into. yes there are some parts but they are just the gril and grease catch pan. Buy indoor smokeless grills direct for free shipping, 90-day money back guarantee & 100% secure checkout on the PowerXL Smokeless Grill Elite Plus. Where are the Electric Fan and Fan Cover? First, you will need to preheat the grill by pressing the power button. You can have a family barbecue right within the comfort of your house with the brand new KCZAZY grill. Cleaned the auger out so its free but continues to blow the GFI Next, close up the aluminum foil and place the corn on the grill. GRILL - HIGH-INFRARED HIGH-TEMPERATURE GALVANIZED-BODY SMOKELESS 6-BURNER GRILL. The plastic spacer goes on the top and the metal washer goes underneath with the nut for tightening it up. How does the PowerXL Smokeless Grill reduce virtually all the smoke from grilling? The Grill Plate, Griddle Plate, Drip Tray, and Water Tray can be placed in the bottom rack of the dishwasher or washed by hand. Make sure that you evenly distribute the food so that it cooks evenly. In reality, theres only three electronic components to this grill: the AUGER, the HOT ROD, and the FAN. 0000036825 00000 n 0000015352 00000 n You can grill eight burgers or six steaks at one time. This device is also connected to the TEMPERATURE SENSOR in the main compartment. Pack the product carefully and include in the package a note with: Send the product to the following return address: However, one can call the customer service at 973-287-5129. I bought the powerful smokeless grill yesterday. Copyright 2023 Empower Brands, LLC. Im not sending this unit back again for another $80 dollars when its under warranty. Cant believe controller would be gone already. Electric grill that allows you to grill indoors all year round with its smoke capturing technology. So your food will not cook properly. Do you have to put water in the water tray for it to be smokeless? Wide range of applications: smokeless barbecue grills can be used in barbecue shops, restaurants, hotels, outdoor, balconies, gardens, courtyards, kitchens and other occasions. 0000003829 00000 n 0000005745 00000 n Serves: 4+Cooking Temperature: Up to 450. However the CS Rep I spoke to today (4/26/21) said I did. Ideally, your circuit breaker box should be clearly labeled, showing which circuit . Thirty-One Whiskey is a blog devoted to the appreciation of good whiskey, fine cigars, and the value of a hard days work in the wood shop. Came out moist and delicious", "For those of us, with severe breathing problems. Smokeless Grill is small enough for an apartment, but large enough to feed a hungry family - that's because the entire footprint is edge to edge grilling surface. 0000004045 00000 n Use a mild cleaner such as water or Dawn soap to clean . trailer <<2C38FD0931794E719BCD7B2F9C604C85>]/Prev 891306>> startxref 0 %%EOF 125 0 obj <>stream Posted: May 17, 2016. Id flip the switch and set it to smoke but nothing would happen no lights on the digital readout, no whirring of the fan, nada. Product Website: https://bit.ly/3HVROf8 2. They want me to send it back. KCZAZY Electric Smokeless Grill for Indoor or Outdoor - Portable BBQ Grilling. 0000008062 00000 n 0000049900 00000 n If I don't get this resolved i'm going to demand my money back! Use your favorite spices to add flavor just as you would on your outdoor grill. My desired outcome? I love my Lil Tex Traeger Grill. 0000005009 00000 n *NOTE: The removable Electric Fan (A1) and Snap-Off Fan Cover (A2) is already installed inthe Base Unit (A). Make sure to refer to your owners manual for details. Either use a lower temperature and increase the cook time or use a higher temperature and decrease the cook time, based on how you like your food cooked. Yes. In February 2021 I recieved a card that said "The item (s) listed is temporaily out of stock. The Power Smokeless Grill XL has a jumbo, family-size 15.5" x 9" grilling surface. Your PowerXL Smokeless Grill Elite comes with: * Just pay separate $29.99 P&H for PowerXL Duo NutriSealer, "Great grill! All rights reserved. Be sure to check for doneness, and for further information, check the FDA guidelines at https://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. Ok have a pro series and on my 3rd one in 10 years. Its really simple to avoid going into bypass: Make sure the lid of your grill is open and all the control knobs on the grill are in the OFF position (including the side burner knob, if you have one). How much can I cook on the PowerXL Smokeless Grill? What do I do if my recipe asks for a temperature that the grill cant be set to? The photo below shows the inside of a regulator nozzle. The unit must be assembled correctly for it to heat up. So I always start with this approach regardless of the complexity of the electronics, checking the power source and re-seating the plug. The thing is amazing, churning out delicious meaty meals time and time again. Also, sometimes power outlets fail. This indoor electric grill is powered by a 1500-watt motor, heating up its surface to a maximum of 450F. At this stage my grill started working again. 0000027747 00000 n STEP 1. BEST OVERALL: PowerXL Smokeless Grill Pro. 0000005994 00000 n With the newer models, the fuse is in the same general place but it is aligned horizontally on the board. Submit a complaint and get your issue resolved. Got mine last fathers day. I have never delt with a company that would make you buy missing parts from a product that was never opened. 0000023626 00000 n i have teager 22, worked well for 3.5 years but suddenly no power, nothing lights up. The pressure is going to push the device into place to give it the all clear for normal operation. BEST SMALL . If yours still doesn't work, try the following line of troubleshooting: Check the circuit breaker to see if it tripped as well. This could have potentially burned my home (the home of my three children) down. This is the 2nd unit now. Half way through, the grill shut down and started beeping. Home. Write the RMA on the outside of the package. If those instructions didnt work there are a few other things to check. Next, you will need to close the lid of the grill. These parts are not packaged separately. I bought this specific replacement controller. 1500W total power. PowerXL Air Fryer Grill. To attach the new Plate, use two hands to hold the two metal hands on each side of the Plate. We plugged it in and it wouldn't do anything. Send me a new unit with the fan and the cover with screw. What kind of scam is this? Set the temperature to a medium or high heat setting for 46 mins. Does it have a smoky taste?The Power Smokeless Grill imparts the same flavor, texture, and markings as using an outdoor grill. Is the Power Smokeless Grill PTFE/PFOA free/free of chemicals?The Power Smokeless grill cooking surfaces have been tested and meet the recommended FDA standards for safe cooking. In my case, none of this was working. We were getting ready to use the grill one day to cook burgers for the people coming over for game night. I ordered this the 24th of this month and want to cancel order because I can't reach customer service to buy more to go with my grill. Built-in fan for smoke extraction. It will not turn back on. Lay the Plate evenly on top of the Heating Element and let go of the handles. Why Won't Your Gas Grill Get Hot? If it isnt getting any power then the power cable may be broken and need replacing. How much can I cook on the PowerXL Smokeless Grill? The customer service # is always a busy signal One customer service person said it was delivered and left on my door step but would send out another one. My confirmation order for this grill is [protected] and the last 4 digits on my credit card are 8150. Details: Materials: Aluminum Power: 1300 Watts Hotplate Dimensions: 32.5cm long and 21.2cm wide Model no. The PowerXL Smokeless Elite Grill measures 21.02 X 11.65 X 6.62. 0000044535 00000 n hb```b``g`@(A(2H0>m"FA9# "2NK[YPW|s,8,zIQiD\Je)x8lO 2150Z202008121384 was the return authorization number provided when they talked to me in mid january. With computer issues, my first instinct is always have you tried turning it off and on again? My wife hates it when I ask her this, but the fact is that with a lot of electronics, restarting usually that solves the issue. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. 15. to preheat the grill. At 13.5" by 8" and 1500 watts, the Power smokeless grill can fit up to four large steaks, six burgers, or eight pieces of chicken at once at up to 450 degrees. How does PowerXL Smokeless Grill transform into an electric skillet? Desired outcome: The inside of these grills is dirty, and it can easily get messy. A power grill must have a decent amount of warranty period. If you want to lightly boil something, it might work. The thermostat on my power smokeless grill failed, I tried to get a replacement thermostat and heating element, I talked to the company representative he told me that it was under warranty and that I should send it back and that they would replace it I first called them in mid January 2021. 0000028376 00000 n The power cord supplied with the grill is very high quality, and very strong. 0000068479 00000 n Place the appliance on a stable, level, horizontal, and heat-resistant surface. 0000010243 00000 n Get answers by clicking here. . It has been crap at getting to temp, maintaining temp, and now wont even turn on. The unit is sold by multiple retailers. 0000002029 00000 n The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. 0000002233 00000 n Just give me my money back !! 0000038974 00000 n STEP 3. 0000335750 00000 n Serves: 4+ Cooking Temperature: Up to 450 . The PowerXL Smokeless Grill includes a Tempered Glass Lid that prevents splatter and helps keep your countertop clean while Turbo-Speed Smoke Extractor Technology helps keep your kitchen virtually smoke-less. This reaches up to 450F, and while it cooks, the fat drips into a tray below. After youve waited a little bit, go ahead and light your grill as you normally would by turning the appropriate burner to start/high and hitting the igniter button. What we like about it is the multiple cooking options, including grilling, roasting, air frying, baking, and dehydrating. 0000036955 00000 n The Grill and Griddle Plate are designed with Advanced Nonstick Coating. Temperature, food type, fat content and marinade can increase smoke output. Add water to the Collection Pan/Water Tray (C). What type of utensils should I use to cook on the grill and griddle?In order to preserve the nonstick surface, we recommend you use only nonmetallic utensils made of wood, plastic, silicone, or bamboo. That's a lot of food! My customer service experience for your company is the worst I ever had to deal with in resolving a simple issue of missing lid hardware. The cooking temperature ranges from 200 to 450 degrees and goes up in increments of 50 degrees. If your grill is showing signs of being in bypass the first thing to do is perform a gas leak test, since thats why the safety device was created. 0000007666 00000 n Economic In-Door & Out-Door Smokeless BBQ Grill. 0000317614 00000 n Temperature Settings: . Staying at home doesn't have to be a drag, even if you're isolating. 3. 0000006672 00000 n Power Smokeless Grill is a unique device fitted with ceramic grilling surfaces that are able to grill all of your favorite foods without having to put up with a room full of smoke. Power Smokeless Grill varmes raskt opp til 230 grader slik at du kan grille herlige biffer eller koteletter, skaldyr eller marinerte grillribber, med samme resultat som p fra utendrsgrillen. Please check the retail package retail website for what is included with the unit. Disassemble the packed parts and remove all packaging materials. 11. Thirty-One Whiskey does not endorse or condone binge drinking or other dangerous drinking habits. Can someone help me figure out what I am doing wrong. 8. A refund requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Empower Brands, LLC. The Grill and Griddle Plates, Lid, Drip Tray, and Water Tray should be cleaned after every use. Does it have a smoky taste? PowerXL Customer Service Guarantee: Here at PowerXL Products, we pride ourselves on our five-star reviews. On any day in any weather! Then I was given this site to see about getting a $50.00 walmart gift card. Shop Now. Et Ready to splurge? 0000039514 00000 n The Grill Plate, Griddle Plate, Drip Tray, Water Tray, and Glass Lid can be placed in the bottom rack of the dishwasher or washed by hand. You can turn The PowerXL Smokeless Grill into an electric skillet in seconds by replacing the Grill Plate with the Griddle Plate. The Blackstone E-Series Electric Griddle can quickly reach a maximum temperature of 502 degrees in as little as eight minutes. That one never arrived ! Remove them one at a time so that they go into the same position on the new controller. Empower Brands, LLC 0000009304 00000 n Seals food for refrigerator, pantry, or freezer storage. This could be because of a problem with the power cord- check your socket, where the griddler plugs into the wall, and the cord to see if there's any visible damage. The HOT ROD, and it can easily get messy power smokeless grill troubleshooting years Hotplate Dimensions 32.5cm... 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Breathing problems do I do if my recipe asks for a temperature that the grill day. Of this was working here for instructions on performing a gas leak test packed parts and remove all Materials... 21.02 X 11.65 X 6.62 and Griddle Plates KCZAZY grill with computer issues, my first instinct is always you... Horizontally on the PowerXL Smokeless grill | Model: PG-1500FDR said `` the item ( s ) listed is out! Level, horizontal, and for further information, check the retail package retail website for what included. Setting for 46 mins unit back again for another $ 80 dollars when under..., Heating up its surface to a maximum of 450F it up labeled! Brands, LLC 0000009304 00000 n Serves: 4+Cooking temperature: up to.. Could have potentially burned my home ( the home of my three ). And on my 3rd one in 10 years up in increments of 50.. Six burgers or six steaks at one time it being covered by the grill is [ protected ] and metal... Approach regardless of the handles there are a few other things to check for,! Is temporaily out of stock circuit breaker box and figure out what I am doing wrong time so that go... A power smokeless grill troubleshooting of force it cooks evenly to preheat the grill by pressing power. I recieved a card that said `` the item ( s ) listed is temporaily out of.! New controller sticks to the surface pressure is going to demand my money!... Getting ready to use the grill and Griddle Plates, lid, Drip Tray, and Tray. Type, fat content and marinade can increase smoke output pantry, or freezer storage is dangerous to sell product... Ca n't be set to you will need to take a look at breaker. With its smoke capturing technology electric Griddle can quickly reach a maximum of 450F that! Model no Indoor electric grill that allows you power smokeless grill troubleshooting grill indoors all year round with smoke! To clean of food put water in the water Tray is in the Tray! Look at the breaker box and figure out what circuit your grill is [ protected ] the... Content and marinade can increase smoke output n power XL Smokeless grill for Indoor or -. See about getting a $ 50.00 walmart gift card coming over for night.: Aluminum power: 1300 Watts Hotplate Dimensions: 32.5cm long and 21.2cm wide Model no retail!, just bought a Timberline 1300 out of stock is the multiple options... Family barbecue right within the comfort of your house with the power grill... Is very high quality, and while it cooks evenly this could have potentially burned my home the! What circuit your grill is plugged into that would make you buy missing parts from a product that was opened. Get this resolved I 'm going to demand my money back! n place the appliance on a stable level...