"@type": "Question", For more information, please go to our FAQ page 1099-K Form: Answer to Some Common Questions. We saw a huge show, and quite frankly I think it would have been less comfy in the seats. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE USE OF THE SITE WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS. The Glen Helen Amphitheatre has a lot to offer both fans and performers. For most shows, coolers, lawn chairs and blankets are not allowed. Head-on to the Stage: Seats directly across from the stage, like those in General Admission Pit, Loge 6 and Loge 7 provide the most comfortable looks of the performance. More than 50,000 guests can fit on the never-ending grassy area behind loge seating. Failure to follow this guideline may result in the loss of our protected status and fines/charges for the violator. If one or more Concerts during the applicable Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the same Concert Season, you will receive a Threshold Credit to apply to the next Concert Season. We are working toward an alternative access plan. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. Any renewal will be subject to the same terms and conditions offered to other purchasers at that time. Liked the venue. Swimming, wading, or other entry to all waterways is strictly prohibited. Flash photography, video and removable lens cameras are not permitted without venue approval. ", We cannot guarantee that you will have the right to renew the Agreement. . We will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled or postponed event. . Though we make every effort to protect this land and the natural springs and waterways within our 1000 acres, please remember that we are surrounded by commercial farms and private properties that may not utilize environmentally friendly practices. The number of tickets and VIP amenities per Concert which may be purchased against the Ticket Bank will be based on availability at the time of your request and any applicable artist or Venue restrictions. The Site is directed to people residing in the United States. "name": "What are the Glen Helen Amphitheater safety & security guidelines? Tickets forwarded using the Advanced Services are subject to the ticket authentication and delivery fees as disclosed to you by us or Glen Helen Amphitheater. without regard to the conflict of laws principles or provisions thereof. Your license is subject to all rules, regulations and policies related to Concert tickets as established by us and the Venue. These are in place for your safety and to provide the best possible experience for all patrons attending concerts. If you require a refund instead of the credit, you must request a refund in writing. Get tickets here." If you and we are not able to agree on a replacement Concert, or if there are no more available Concerts for you to select as a replacement, then you will receive a credit equal to the cost of the tickets and any VIP amenities for the canceled or postponed Concert. Concert Threshold means the number of Concerts provided as part of Purchasers full concert season package, in order of public announcement date by LN, as stated on your Invoice. No animals, wild or domestic, should be released in Glen Helen. Directions from San Bernardino Take the 215 North. The Agreement, including the Invoice, constitutes the entire understanding between us and supersedes all prior and contemporaneous representations, proposals, discussions, and communications, whether oral or in writing. RateYourSeats.com is not affiliated with Major League Baseball, the NBA, the NFL, the NHL, MLS, the NCAA or any of its members. Picnics, hammocks, and camping are not permitted within the Glen. This license exists only so long as you strictly comply with each of the provisions described in this section. Failure to stay on trails disrupts the delicate ecology of the Glen and can harm the flora and fauna of the preserve. Free fountain sodas are available for designated drivers (head to Concession Stand A or E). On the Glen Helen Amphitheater seating chart, numbered sections make up Reserved Seating.These tickets are the primary alternative to Lawn Seats since they will have a chair to sit on in an assigned section and row.. Orchestra Sections. The following are the terms of use (Terms) that govern your use of the Account Manager website (the Site), which features advanced ticketing transaction technologies and services (collectively referred to as Advanced Services). No checks accepted. Such fees are not refundable under any circumstances. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous, but in no event will we pay for attorneys fees. If you require a refund instead of the credit, you will need to request a refund in writing. For the safety of our employees and guests, the box office will be closed until further notice. The ADA parking fills quickly, please plan accordingly and arrive early Parking is included in the ticket price for most concerts. Hikers found within the Glen after sunset, are subject to a trespasser violation. We are not responsible for any delay causing you to arrive late or miss your event for any reason. Secure all valuables. You grant permission to us and the Concert provider(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the Concert (regardless of whether before, during or after performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf. LN and the Venue reserve the right to update the LN Protocols at any time in their sole discretion. For Cancellation or Postponement of a Concert in Connection with a VIP Ticket Bank, see Section VI.B. Find details for Glen Helen Amphitheater in San Bernardino, CA, including upgrades, seating chart, and day of show information. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. No tables, barbecues, glass containers, cans, alcoholic beverages, coolers, backpacks or oversized bags, weapons, stickers, large lawn chairs, umbrellas, audio or video recording equipment, iPads/GoPro cameras, or professional cameras will be permitted. Picking or collecting plants, rocks, sticks, insects, etc. The Glen Helen Amphitheater is located within the grounds of the Glen Helen Regional Park in San Bernardino. MAILING ADDRESS. In addition to the foregoing, you agree that you and each of Your Parties will enter and occupy the Venue at their own risk. Audio or video recording equipment, iPads/GoPro cameras, or professional cameras will not be permitted. Directions Glen Helen Amphitheater is just north of Ontario Airport. We will notify you of the Concert schedule, ticket prices (including applicable taxes and fees) and time period within which you may purchase tickets. We honor our responsibility to care for the environment and recognize that our own health and wellness is connected to the health of the environment. Look for signs on your way into the venue to direct you to open lots, as spaces can fill up quickly. The following applies only to resale tickets to Illinois events: If you purchase resale tickets to an event located in Illinois, you will receive a refund of the amount you paid for that resale ticket if (a) the ticketed event is canceled (in which case you will not receive a refund of any delivery fees), (b) that ticket does not allow you to enter the ticketed event for reasons that may include, without limitation, that the ticket is counterfeit or that the ticket has been canceled by the issuer due to non-payment, unless the ticket is canceled due to an act or omission by you, (c) that ticket fails to conform to its listing description, or (d) you failed to receive that ticket. Notice. Glen Helen is a nonprofit organization. If you park, pack yourself a cooler with cold beer, water, food it will be a lengthy wait to exit the venue. Any dispute or claim relating in any way to the Agreement will be resolved by binding arbitration rather than in court. This Agreement will be governed by and construed according to the laws of the state where the Venue(s) is located. If you require a refund instead of the credit, you will need to request a refund in writing. "acceptedAnswer": { { Under certain Venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), bundles and containers. We may provide law enforcement with information you provide to us related to your transactions to assist in any investigation or prosecution of you. You will not be entitled to receive any part of any payment made in connection with having access to ticket listings or ticket purchase capabilities, or in connection with wait list or season ticket holder status. TRACK/SHIPPING. It must be 20 oz or less. If you require a refund instead of the credit, you will need to request a refund in writing. Violators may be towed at the owner's expense. "@type": "Question", Prices are also different. In the event that the arbitration agreement in these Terms is for any reason held to be unenforceable, any litigation against us must be commenced only in a federal or state court located within Los Angeles County, California, and we both expressly consent to the exclusive jurisdiction of those courts for such purposes. Despite spectator shielding, injury can occur. Please see Glen Helen Amphitheater website for further restrictions. Breach of terms or rules will terminate your license to attend the event without refund. ***ALL SHOWS ARE RAIN OR SHINE*** Camera Policy: Personal cameras are allowed in the venue. Located in Glen Helen Regional Park in San Bernardino, California, the Glen Helen Amphitheater boasts views of the San Gabriel and San Bernardino mountains and has been the place to experience big shows in Southern California since opening as the Blockbuster Pavilion in 1993. Lawn chairs, tables, strollers, umbrellas, glass containers and coolers are among the prohibited items. You agree that we will not be liable to you or any third party for termination of your access to the Site or to your account or any related information, and we will not be required to make the Site or your account or any related information available to you. You agree that you will comply with all applicable laws, rules and regulations, and that you will not: Ownership of Content and Grant of Conditional License. Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. Attn: Accounts Receivable Any failure by you to pay any amounts owed under this paragraph within such five days will constitute a material breach of these Terms. IN NO EVENT WILL ATTORNEYS FEES BE AWARDED OR RECOVERABLE. You will not be able to obtain a refund or exchange after a ticket has been purchased, unless required by law or otherwise permitted by Glen Helen Amphitheater. ADA parking is available via Gate 1 plan to arrive early to secure a spot. . You acknowledge that LN may, in its sole discretion, terminate this Agreement for violation of this rule. There is no judge or jury in arbitration, and court review of an arbitration award is limited. Acts of vandalism include, but are not limited to: carving, tagging,building rock stacks known as Cairns, removal or alteration of any natural object within our boundary. . WE DO NOT GUARANTEE THAT THE SITE WILL ALWAYS BE SAFE, SECURE OR ERROR-FREE OR THAT THE SITE WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS OR IMPERFECTIONS. We are not responsible for the content of those websites, or the privacy practices of those websites. Papa Tonys Diner, at 18291 Cajon Blvd., is a good choice to fuel up on American diner classics like burgers, fries and shakes. ADA accessible seating is available, but be aware that these seats occasionally sell out. Any changes we make will be effective immediately when we post a revised version of these Terms on the Site. Visitors are welcome to explore our 20+ miles of trails from sunrise to sunset, 365 days a year. It is the largest outdoor music venue in the United States. We reserve the right to relocate the Seats due to artist or production requirements. You agree that you will not sell, convey, give away, forward, otherwise distribute, try to use or take any action that directly or indirectly allows to be cancelled or invalidated: (a) any ticket before or during any time that it is posted for sale via the Advanced Services, (b) any sold, forwarded or otherwise cancelled or invalidated tickets, or (c) any ticket that you have already sold, conveyed, forwarded or otherwise distributed to another. { (adsbygoogle = window.adsbygoogle || []).push({}); The Glen Helen Amphitheater has rules that patrons must follow. The Smokers Club Festival at Glen Helen Amp on April 30. These are in place for your safety and to provide the best possible experience for all patrons attending concerts. The largest outdoor music venue in the United States is also one of the most scenic. Lawn Chair Rental: Jason Aldean - This is NOT a Concert Ticket; Live Nation Blanket: Jason Aldean - This is NOT a Concert Ticket . THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Cans Leashes in excess of 6 feet are not permitted. The Glen Helen Amphitheater (originally Blockbuster Pavilion and formerly Hyundai Pavilion and San Manuel Amphitheater) is a 65,000-capacity amphitheater located in the hills of Glen Helen Regional Park in San Bernardino, California. It has a seating capacity of around 65,000, including 54,098 lawn seats, 10,098 orchestras, along with box and loge seats. Your Quick & Easy Guide To The Glen Helen Amphitheater - San Bernardino, CA - Ticketmaster Blog Your Quick & Easy Guide To The Glen Helen Amphitheater - San . ADA parking is available via Gate 1 plan to arrive early to secure a spot. Once the recipient accepts your offer, you will not be able to cancel the tickets. Opt-Out Additional Tickets means the number of tickets equal to the number of Seats you purchased at the Venue to each additional Concert above the Concert Threshold. Glen Helen is a nonprofit organization, generously supported by Glen Helen Association Members and Donors like you. . Opening acts, as well as festival performers, are subject to change or cancellation at any time without notice. The orchestra, box, and loge sections seat a combined 10,902 people, while the lawn section seats 54,098. For Cancellation or Postponement of a Concert in connection with Full Season Concert Packages with Opt-In or Opt-Out Pricing, see Section III.D. You must confirm your acceptance of our renewal offer within the period designated in the renewal offer. Without limiting the foregoing, you will not contact us or the Venue to seek a refund or exchange when that is prohibited hereunder or by our policies or those of the Venue, and you will not dispute or otherwise seek a "chargeback" from the company whose credit card you used to purchase tickets. Glen Helen Amphitheater's spacious lawn offers endless possibilities for planning the perfect outdoor event that offers close-up views of the stage. Reviews of the Glen Helen Blockbuster Pavilion and Hyundai Pavilion at Glen Helen complain about bad parking, bad sound, and bad lines at concession stands. It is the largest outdoor music venue in the United States. We strongly encourage all parents and guardians to monitor the Internet use by their children. We saw a huge show, and quite frankly I think it would have been less comfy in the seats. Latest Events, Information & Tickets. . purchase rights of refusal for post season event tickets, purchase ticket packages or single event tickets. If you do not purchase tickets during the specified time period, your exclusive rights to the Seats will expire. Please note that while some of the events listed on the Site may appeal to children, the Site is not targeted at children under the age of 13, and they are not permitted to use the Site. Removal ordestructionof any feature, plant, and or animal is strictly prohibited and any visitor found to disregard trail guidelines may beprosecutedto the fullest extent of the law. Visitors are welcome to explore our 20+ miles of trails from sunrise to sunset, 365 days a year. If you have not committed to a new package by June 1. Operators of public search engines may use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. Two years and older need a ticket. This has resulted in a loss of handicap access to the Yellow Spring. VIP Boxes. All rights reserved. all Glen Helen visitors must abide by the following guidelines: Trails are open from dawn to dusk. "Opt-Out Per Concert Price" means the per-Concert price set forth on your Invoice. 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