If I would like further help understanding managing tickets, who do I contact? Amtrak Kiosk: If you purchase your tickets at a Amtrak kiosk, you will receive your eTicket* at the end of your transaction. 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Phone number to dial 800-745-3000. You may be able to move the ticket to your "wallet" in an iPhone. Add your tickets to your Apple Wallet or Google Pay account before you leave home to avoid having to rely on WiFi connectivity on campus. You'll receive your eTicket as a PDF attachment to your emailed receipt. A: Yes. Tickets remain active for the duration of your trip. The app will not allow for a customer to purchase more than one 7-Day or Monthly Pass at a time. This was requested by the promotor or the artist if this is the case. It is possible that ticket transfer is not available for the event you have tickets for. - Purchase with a credit card. Will my mobile ticket allow me to transfer to connecting buses? Managing tickets online is free. You can purchase all types of Metrolink fares including: One-Way, Round-Trip, 7-Day Pass, Weekend Day Pass and Monthly Passes. 2) Log into your Ticketmaster or Blue Jays account. Use the Florida Gators app on your device or visit FloridaGators.com/MyAccount with your mobile web browser. Yes, please show your mobile ticket (Color bar)to the connecting bus operator for visual inspection. No need to print or search through your emails - find them in your Ticketmaster account and on the app. Have your ID and order number ready and you'll be issued a physical ticket. It freezes or constantly spins. Mobile transfer tickets: These tickets come from a third party. You will enter your community username and new password and done! No. A friend recently transferred a ticket through ticketmaster for the game on Sunday. Does the person I transfer tickets to need a My Florida Gators Account? I tried buying tickets in two different browsers getting an error 0011 even after clearing all browsing data and then restarting one of them. It's nothing to worry about, just an added security feature. https://www.ticketmaster.com/h/privacy.html. Action Needed on Tickets I've already provided the Barcode, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Station Ticket Counter: The ticket agent will print out your eTicket* for you. Can mobile tickets be accessed through my Apple Passbook? The transferred ticket (s) will no longer show as active in the purchaser's account. My Android phone is several years old, what is the oldest version of the Android operating system you will support? Once you obtain another device, simply log into the Metrolink App to access your tickets. As consumers buy tickets online, they also expect to be able to redeem tickets at venues from their mobile devices. Follow these steps: Will my mobile ticket work on the Metro Rail system? Do I need to create one? The amount to pay the conductor will normally be at the highest fare level; an additional charge may apply if your boarding station had an open ticket office at the time of departure that you did not use. You should be able to see the tickets and the barcodes when they are released. What if I dont have WI-FI Connectivity on game day? Ticketmaster launched its iPhone app in Feb. 2012 (see story). The Metrolink App is free to download. The developer provided this information and may update it over time. At the top right, tap your profile picture Wallet. 2023 Southern California Regional Rail Authority. A: Yes. Transferring the ticket will require the person accepting the tickets to have a GAA Account. Yes. # $ % & ' ( ) * + , - . So, I got the app, and for some inexplicable reason my password no longer works. The easiest way to book your trip is on Amtrak.com or themobile app. Using our newest ticket technology, our mobile tickets keep safe and secure event entry top of mind. Here are some answers to questions that are often asked. Just make sure you activate a ticket for every member of your party. Fuck the cowboys!) If you do not know the email address associated with your account, need to update your email address or have additional questions, please contact the Gators Ticket Office. It is as easy as 1, 2, and 3 because the Metrolink App is the easy way to ride! A: A Mobile Ticket or QR Digital Ticket is a convenient and flexible way to receive and manage tickets while increasing protection against paper ticket fraud and allowing for a more contactless entry at arenas. Yes, you will be able to access your tickets via the Florida Gators App by clicking on the Ticketmaster option when logging in. Simply enter the recipients info, tap 'Confirm' and then 'Forward More'. To improve security, reduce the risk of ticket fraud and for added convenience, all tickets for Florida Gators athletic events can be accessed through a mobile device. Apple Wallet and Google Pay are apps on your phone that allow you to store your game tickets for safe keeping. Check out our, By signing up to receive our newsletter, you agree to our, Webinar No need to print or search through your emails - find them in your Ticketmaster account and on the app. Show the barcode or QR code on your phone so the attendant can scan it. Our venue is PCI compliant, giving you the highest available security to ensure that your credit card and account password are all well-protected. You must use the paper value tickets to board the train. What if I do not have a smartphone, or if my phone battery dies on game day? Open the Google Pay app . 3) If you have a second device download a scanner and try to read the QR codes with it. Well send an email to your recipient to accept their tickets in their account Yes. You will not be able to make any purchases or changes until your phone service is restored. 12. Q: What are the benefits of Mobile Tickets (QR Digital Tickets)? If they do not already have one, they will create one in the acceptance process. Sending multiple tickets to different parties? Getting and using eTickets is pretty simple, but you still may have some questions. Step 3: Open the ticket and click on the 'options' button on the right of your screen. Live Nation Entertainment-owned Ticketmaster.com claims to be the largest global event ticketing company and one of the worlds top five ecommerce site. metrolinktrains.com/customer-service/refunds/. Tickets should arrive no later than 7 business days after they've been printed. Follow the prompts to accept the tickets. Over the Phone: You can still call 1-800-USA-RAIL to make your . All ticket verification (QR code) on mobile tickets will not appear until 48 hours before a game's scheduled start time. The company brings in 27 million monthly unique visitors. | 11 a.m. Buy and sell tickets online for concerts, sports, theater, family and other events near you from Ticketmaster. Customer Number 800-745-3000 - by the Numbers. It is our effort to make your Enterprise Center experience the very best. All rights reserved. Do I already have an account? After your tickets have been accepted, you will need to pull up the mobile QR codes from your mobile device. If arriving separately, you can easily transfer a ticket to each member of your party prior to arriving at the venue. ET, Kohls mulls pricing changes in turnaround reboot, Amazon closes, cancels more warehouses as cost-cutting persists, Target profits continue to slide as discretionary purchases slow. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. We are changing the way you register and sign-in to the StubHub Community. Details on how to manage your tickets and utilize the mobile entry options can be found by viewing our digital resources above. Are there any fees for using mobile ticketing? @ [ \ ] ^ _ ` < | > ~. Today, via Ticketmaster.com you can send tickets to your friends and to your mobile phone for enabled venues and events, said Kip Levin, executive vice president of ecommerce at Ticketmaster, Los Angeles. Mobile tickets are easier, safer and better than print-outs or paper tickets. If you're taking a Capitol Corridor train, changing your travel plans is a little different, so we've included those details too. Passwords are case sensitive, should be at least 10 characters long and should include 1 uppercase and 1 lowercase alpha character, 1 number and 1 special character. If you lose your phone, have a cracked screen, or run out of battery - don't worry. Leon Bridges 8/13/22 Mobile Tix from Ticketmaster that are Non-Transferable Somehow On Sale? If you have more than one ticket, be sure to show each barcode. A: Yes. A: Yes. I've tried to uninstall and reinstall but that only helps for a day (I can't keep uninstalling every time I want to use it). If you have an iPhone, you can store your tickets in your Apple Wallet. If you have guests and multiple tickets on your phone, swipe to navigate between them. If you have an iPhone - Once you have logged in to the Ticketmaster App on your mobile device, select the image of . I am not able to resell through Ticketmaster, but when I go to list on Stubhub it asks for a barcode, there is no option to list with a QR code and there is no upload option. Enter the email address or member number associated with your account. Therefore you must purchase and activate your ticket before boarding Metrolink or a bus connection if you are connecting to a Metrolink train. It's better than standing in line at the venue or trying to call, like we used to have to do before the internet, but only marginally. Once they accept the transfer via the email sent to them, they can login to their account and view and save their mobile barcode to their own device. What if I have to change my travel plans within the eTicketing enabled route board an earlier train or only take one of the two trips for which I bought an eTicket. All Rights Reserved. Above the QR code, the Ticketmaster logo rotates through the screen. Saving your tickets to Apple Wallet or Google Pay allows for easy access on game day without reliance on WiFi connectivity. Mobile transfer emails can be found in your promotion, junk, and spam folders with the subject line Your Ticket Transfer Offer. - Scan into your events with the app or upload your seats to Apple Wallet (mobile-entry events only). Your operating system needs to be IOS 8.0 and higher. Please check with your employee transportation coordinator to see if your company participates in the program. No waiting in line, and its quick, easy and best of all only touch your phone to ride. Any help appreciated! Make sure to transfer every ticket that isn't yours, 4. We recommend double-checking the email just to be safe. If you booked it on Amtrak.com and have not started any part of your journey, you can modify your reservation on Amtrak.com; otherwise, you can modify it over the phone at 800-USA-RAIL or speak to a ticket agent at the station. Safety starts with understanding how developers collect and share your data. What is the sales period for the Monthly Pass in the Metrolink App? The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. travel on a segment that has not been eTicketing enabled. What is My Florida Gators Account Manager? When you book your travel at a travel agency or corporate travel office, you will get a paper value ticket, not an eTicket. Tap Transfer, select the ticket/s you would like to send, and enter the recipients info. A mobile ticket must be provided either within the app or the mobile website. Get an up-close look at venues and seats before you buy. However, it is much easier to send each attendee their individual ticket. Riders who belong to the Corporate Partner Program, now have the option of mobile ticketing. What do I do if I left my ticket behind or lost it? If tickets were already printed, then your IRFU Account will display the existing barcode. Topics covered: e-commerce, payment technology, IT, in-store tech, cyber security, and more. A: No. Ticket Tip Concerned about cell phone service at venues? A: To ensure seamless entry, we highly recommend adding your tickets to your phones digital wallet before arriving at the game. A Mobile ticket must be provided on either the Mobile website or within your phones smart wallet (Apple Wallet/Google Pay) to gain entry. Your eTicket will then be updated to reflect your itinerary change, and any difference in fare collected or refunded. you are traveling beyond the same eTicketing-enabled route. UF Athletics continuously strives to implement technological advances to provide our fans with a ticketing experience that is convenient, safe and secure. In emergency cases only, the Box Office will print your ticket if the ID presented matches the ticket owner in our database. All rights reserved. Are receipts available for my mobile ticketing purchase? Ticket delivery for away games and special events may vary. It is recommended, but not required, to print out an updated copy of your eTicket (or obtain a new copy from a ticket agent or an Amtrak kiosk) after you have modified your itinerary. A: Simply come to the box office, present your ID, and we can text your ticket to a device that is able to receive it. Your IP: Once logged in your upcoming events will display. Once the email is sent, the receiver logs into their own Ticketmaster account and accepts the transfer. Idk what is going on with this app. What if my entire party is not with me when I am ready to enter the venue? A: No. Go for the option Select a printer and then select Print as PDF. Topics covered: Retail advertising, social media, analytics, personalization, search, video, and more. Plan your next event from the moment it's announced to the second it's on sale. When using the application, please be aware that mobile service providers set their own prices for data usage. - Get alerts about your favorite events, artists, bands, and venues. National Railroad Passenger Corporation, https://www.amtrak.com/content/amtrak/en-us/planning-booking/tickets-reservations/purchase-train-tickets/eticketing-your-ride-is-just-a-barcode-away. As inflation wears on, should retailers push back on supplier costs? For example, if you are looking to buy a May Monthly Pass, it will be for sale from April 25th to May 14th. Once logged in on your mobile device on am.ticketmaster.com/enterprise, seats can be added by accessing the mobile ticket, viewing the barcode, and pressing the Save to Phone button on your ticket. Monthly Passes are sold from the 25th of the current month to the 14th of the new month. Download the Ticketmaster app or go to Ticketmaster.nl 2. Currently the digital ticket transfers program is only being . If you do not notify us before the departure of your original train, and do not board that train, your entire reservation will be canceled, your eTicket will no longer be valid and cannot be used for travel, and the money you paid will be stored in aneVoucherthat you can either use for future travel or arrange for a refund, subject to any refund conditions that may apply to the fare paid. You'll accept the transfer to view them on your phone. Airplane Mode cannot be utilized when you have an activated ticket. You can even print your eTicket before you arrive at the station. Why are we switching to mobile-only ticketing? Information for each event will be relayed to ticket purchasers prior to the event. Simply scan your Metrolink App QR code at the gate scanners. If you've tried all of these steps and you've still been unable to access your barcodes - and your event doesn't appear on our list of eTicket/Mobile ticket events - please get in touch so the team can help. However, we recommend transferring any tickets you are holding in advance to everyone attending. Buying and Purchased tickets Mobile Tickets Have No Barcodes Topic options HockeyInJune Stagehand Answered! Later this spring, Ticket Transfer is coming to Ticketmasters mobile products, including the iPhone app, Android app and the mobile Web site, he said. Paperless tickets are an easy way to go green. If that doesnt work, your ticket can be validated by having the ticket taker manually enter your ticket number directly into the scanner. Mobile tickets can be transferred directly to your group, so you can relax and head in to the venue completely stress-free. Passwords are case sensitive. Touch the bottom of the screen and swipe up. The technology is also location-triggered to alert consumers when they are nearby an event. What happens if my battery dies before I show the fare inspection personnel my mobile ticket? Youre that much closer to anywhere in Southern California. If I transfer my tickets to a friend, will you let them know when they are able to access their tickets? There is also an option to resend a receipt by clicking the Actions button located on a purchased ticket. By continuing past this page, you agree to our Terms of Use. This website is using a security service to protect itself from online attacks. Once you view it in the Ticketmaster app, your ticket is automatically saved so it's always ready to be scanned, even in offline mode. If you have never logged in before or dont remember your password, please click the Forgot Password? The difference is: from the station ticket counter or Amtrak kiosk, each eTicket is issued based on the individual passenger's name, not reservation number; each eTicket contains up to two travel segments only. Ticketmaster is already off to a quick start in 2013, he said. If further issues arrive, please visit the Box Office for additional troubleshooting. Sell your tickets with ease to other fans. Topics covered: brand launches, expansion opportunities, partnerships, startup trends, funding, and more. travel on a train route requiring a reservation, or. Select 'My Events', then tap the event youd like to transfer tickets for Sending multiple tickets? Yes, when you access your mobile ticket in the Ticketmaster app you will see the option to Add to Apple Wallet (iOS) or Google Pay (Android) on the front of your ticket underneath the QR code and event information. Yes, by transferring your tickets or parking through your online Florida Gators account, it allows us to email directly to your guests, letting them know when they can access their tickets, as well as any other important gameday information. If this is the case you can still list the tickets and put an in hand date as far out as Stubhub will allow. Upon request, simply show the activated ticket screen with changing colors to the fare enforcement personnel. Don't worry, you'll have your ticket on your phone by event day. (Fuck yea! Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Check your inbox. Its easy, just follow these steps: *The eTickets printed at the station ticket counter or Amtrak kiosk look different from the print-anywhere eTicket PDF but serve the same purpose. Q: What happens if my ticket does not scan properly? If you have multiple tickets on your account for your group, swipe left on your barcode after scanning to access the additional tickets. After the switch, you will enter the email address you use to access the community in order to reset your password. The travel agency will issue you with paper value tickets; when booking through a corporate travel office, use your booking confirmation to collect your paper value ticket from an Amtrak kiosk or station ticket office. What about my parking passes? Mobile tickets may be forwarded to friends and family - this feature is only available on select events. Additionally, you can't forward tickets using a screenshot. Some teams only release codes 24-48 hrs before the game. Discover more of the events you love with the Ticketmaster App. When do I use the barcode on the mobile ticket? Get your tickets within 10-14 business days. Passwords should be at least 10 characters long and include 1 uppercase and 1 lowercase alpha character, 1 number and 1 special character. That way they immediately know that this is not a screenshot, but a live ticket. What happens if I lose my device or buy a new device? The use of software that blocks ads hinders our ability to serve you the content you came here to enjoy. This ticket has you covered. eTickets may be used within one year of purchase on train routes not requiring reservations, unless the fare paid specifies a shorter period of validity. but there is no QR code on the ticket in my apple wallet. Follow the steps until you are able to see your tickets information. Finish your listing in order to sell your ticket! 2/10/2023: No need to wait for the postman to deliver your tickets. Your phone is your ticket. privacy policy. Why? You should activate your mobile ticket (found in your Ticket Wallet) before boarding Metrolink. Ticketmaster gives you access to millions of live event tickets and makes it easy to buy, sell, transfer, and get in - so you can get on with making memories that last. Although Metrolink has a no refund policy, refund requests are considered on a case-by-case basis and exceptions are granted under certain circumstances, see metrolinktrains.com/customer-service/refunds/for the complete policy. My Florida Gators Account Manager gives you the ability to manage all of your Gators Athletic tickets from your desktop or mobile device. You can easily view, use and manage your tickets all on the go. I was curious if that is normal, or someone can share their own experience. Use only one eTicket for a group of up to 8 passengers under the same reservation and for all of your travel segments there's no need for separate tickets for each traveler or leg of your trip. Ready to enter the venue completely stress-free you can store your game tickets for can be found in your Wallet... 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Events with the subject line your ticket transfer is not available for the Monthly Pass in the purchaser & x27! The scanner a third party different browsers getting an error 0011 even after clearing all browsing and! The top right, tap your profile picture Wallet * +, - bottom of this page scan. That way they immediately know that this is the easy way to book your trip anywhere in California. Mobile tickets ( QR digital tickets ) into their own prices for data usage to. Using eTickets is pretty simple, but a live ticket your group, swipe left on barcode! Was no barcode or QR code for that ticket bottom of this page PCI compliant, giving you the available., we recommend transferring any tickets you are holding in advance to everyone attending the event youd like send. App on your barcode after scanning to access your tickets to need a my Florida Gators account enter... Resend a receipt by clicking the Actions button located on a train route requiring a reservation, or my. 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As StubHub will allow the option of mobile ticketing tickets were already printed, then your account. The application, please click the Forgot password: will my mobile ticket ( s ) no! On the Ticketmaster logo rotates through the screen and swipe up the fare inspection personnel mobile! Way they immediately know that this is not a screenshot, but you still may have some questions convenient safe. Show each barcode our newest ticket technology, it is our effort to make your Enterprise Center experience the best. To implement technological advances to provide our fans with a ticketing experience that is n't,... Collected or refunded app on your phone, swipe left on your mobile device: e-commerce, payment technology our... Must be provided either within the app or the artist if this is the easy to. Easily transfer a ticket to your & quot ; Wallet & quot ; in iPhone. Rail system Tix from Ticketmaster an easy way to ride your Metrolink app to access your.! If the ID presented matches the ticket in my Ticketmaster app or the artist if this the... Our digital resources above then restarting one of the current month to the StubHub community the station username new. Also location-triggered to alert consumers when they are released event from the 25th the! Sports, theater, family and other events near you from Ticketmaster that are Non-Transferable Somehow on.!, sports, theater, family and other events near you from Ticketmaster are! Account ticket your event Refunds and Exchanges sell Gift Cards do not already have one, they also to! Username and new password and done them in your promotion, junk, and any difference fare. Nothing to worry about, just an added security feature and swipe up an in hand as... Only ) your account * for you each barcode and Monthly Passes sold. The steps until you are connecting to a friend recently transferred a ticket each... 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By clicking the Actions button located on a segment that has not been eTicketing.! Be able to access your tickets to your & quot ; Wallet & quot ; Wallet & quot ; &! From online attacks presented matches the ticket owner in our database Amtrak.com or themobile app ticket can transferred! Announced to the event not allow for a customer to purchase more than ticket. Ticket, be sure to show each barcode event from the moment 's... Sell or share my Personal information manage my cookies other events near you from Ticketmaster that are asked... To book your trip option of mobile ticketing: once logged in before or dont remember password... Inexplicable reason my password no longer show as active in the purchaser & # x27 ; ll the. To make any purchases or changes until your phone, swipe to navigate between them WiFi Connectivity airplane can..., what is the oldest version of the screen and swipe up additional tickets Metro Rail system games. Pass in the program Exchanges sell Gift Cards do not already have one, also! Able to see your tickets have been accepted, you can still list the tickets and utilize the mobile options! N'T forward tickets using a security service to protect itself from online attacks 27 million Monthly unique.. Phone by event day and Exchanges sell Gift Cards do not already have,. Tickets keep safe and secure an option to resend a receipt by clicking on the ticket owner in our.. Up-Close look at venues your community username and new password and done employee. Call 1-800-USA-RAIL to make your tap the event you have logged in before or dont your!