When Flow began, we did a lot of research and found a gap in the market for rolling, monthly insurance. 2023 Trustpilot A/S. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Brilliant service, the phone was answered straight away. Anyone driving your vehicle can benefit. Please note that we do not take appeals over the phone as we need a written record of all correspondence with motorists. Finally insurance that is convenient, easy and 24/7. From changing your vehicle and address to adding or removing a driver, it's all simple to do. Which is why now we have annual car insurancethat could be fully controlled by customers online, 24/7. Manage your Flow Annual car insurance cover online. Our phone line is for claims only, our claims team won't be able to help with any Flow policy queries. The app looks good too. If you need a hand, our Help huband how-to guideswill help you along the way. Topping up a Flow Mobile phone has never been easier. Had my car insurance with Flow. Manage your annual car insurance cover online, 24/7. Need help? Registered address: The Lighthouse, 98 Liverpool . Its not your fault. 2. Car worries? More. No need to wait. Check out our claims page No admin fees To remove a driver: The only time we use the phones is if you need to make a claim. If it's an emergency (for example a broken boiler, plumbing issues or loss of Flow Annual car insurance is Defaqto 5 Star ratedand we're pleased as punch, it's their highest level of rating. Get in Touch With Us | Contact Flow Automotive Home Contact Us Contact Us Fill out the form below and we'll reply as soon as we can. Youre in an accident. Im furious that LV are also part of this company. If another person or vehicle was involved: To help us handle your claim quickly, make a note of: It may help to provide photographs taken at the scene or details of any CCTV cameras covering the area. We're rated Excellent on Trustpilot -4.7 stars out of 5. Fax: 1-800-926-2869. Belinda was absolutely brilliant and calming, she made everything so easy. As well as Annual car insurance, we offer Monthly car insurance and Flow Renters insurance - putting you in control at the touch of a button. If you want to change your marketing preferences simply log in to your, Flow is designed to be straightforward, and most changes can be made any time on. Calls will be recorded. . Our Easy, Transparent, Fun philosophy is built into every step along the way. I have saved myself 65.The account is easily accessible online and documents will be posted out. Misfuelling mishaps Make changes to my policy Your way. Support Guide. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. What changed? No more paper note the circumstances or series of events in the lead up; contact details of any other people involved; license plates of any other cars involved; names and contact details of any witnesses; details of any injuries to any person involved. Just give us your receipts. If you've been involved in a car incident, the most important thing is that you're okay. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Would highly recommend Flow insurance, excellent service from lovely people. Now where did I put those pesky things? Any change in your life can make you feel emotionally or financially vulnerable. Having grown during lockdowns and building virtual relationships on video calls. My car went in for service, I wanted to speak to someone about insuring the courtesy car. Its not your fault. If youre not looking to cancel right away but want to know how to stop your policy from renewing automatically, check out our how to guide. For Text Phone, first dial 18001. Doesn't seem to matter that I am a careful driver that has ever had an accident.Believe this is discriminating!! I just purchased the product, so I clearly will endorse it, this is creating an unrealistic and biased reflection upon the product being reviewed. No joy. Insured my wifes X6 with them the other day, 12 month policy as normal and it does increase NCD, there is an explanation about NCD in the welcome pack, didn't see anything about a rolling monthly policy. Whilst this was a 40% increase on last year's premium of 330 I was fairly content to accept it, having read various reports in the print media about 100% or more car . Youll get recovery at home andanywhere in the UK, ahire car, alternative transport and accommodation. Hello Kim, Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect. My car went in for service, I wanted to speak to someone about insuring the courtesy car. Am I covered to drive other cars with Flow? Lemonade has earned 4.9 stars in the App store, and is also top-rated by Supermoney, Clearsurance, and others. Our online customer support means theres no waiting on the phone, simply browse ourcomprehensive FAQs and how-to videos,or get in touch by email if you're still struggling. This is because one of the factors your price is based on is the date you need the policy to start. Copyright 2000-2023 M2N Limited E. & O.E. Once you receive confirmation, you can. Can I drive my wife's car on my insurance? Kind Regards,Sophie. You can protect your NCD with Flow too so it's not actually an issue. Well reimburse you up to 500 in all for alternative travel and overnight accommodation, if you need it. 3. You can also visit the GEICO Claims Express page to access your claim fast and securely. Enter the details as prompted and this will show the selected driver removed. My point of contact at Flow was Nathan and he was fantastic from start to finish and kept me informed all the way through the process, which was hassle free very quick and easy. We listenedand the only time we use the phones is if you need to make a claim. It goes against our guidelines to offer incentives for reviews. Youll get recovery at home and. JavaScript is disabled. Accidents are a pain. If your business is purely on line, it may help if the on line bit works. The simplest car insurance online system ever.Credit price when used with GoCompare Excess offer. Was told they could not quote for renewal. *10% of new Flow Annual customers paid 174 or less Aug '22 - Jan '23. From changing your vehicle and address to adding or removing a driver, it's all simple to do. Flow is a registered trademark of our parent company LV= General Insurance Group and we're proud to be part of the LV= family. Took nearly 2 hours to insure my new car. The whole shebang. Being fully digital means we have lower overheads and we pass this saving directly on to you, resulting in lower premiums. Not anymore. I have asked for the change to be cancelled so I can change my car. 1 Home Entertainment Tech Resource. You told us you dont like waiting for your call to be answered and youd prefer to make changes to your policy online yourself. Took nearly 2 hours to insure my new car. Thank you for your review.The Driver addition and Car Change journeys can be separate; we signpost before confirming the change that no further changes can be done until the date passed and is why we get you to review the change; given the self serve nature of Flow.We can look into this specific case further if you contact us at Customerrelations_Flow@lv.co.ukKind Regards,The Flow Team, Setting up police got to finalize payment. No option on the website to do this. You can fill out an online form and get a quote within minutes. Asking . Under 'drivers' select add another driver. It also means we have a lower carbon footprint, so its a win-win for customers and the environment. Having grown during lockdowns and building virtual relationships on video calls. 24/7. There's no excess to pay and you keep your no claim discount you just need to tell us the other driver's details. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Only just purchased so no claims experience but purchasing was great and website is brilliant. Your feedback is always appreciated as it helps us shape and improve the future of Flow. No phones. It may vary by insurer but II think typically they require the NC to be earned no more than two years ago. I have just taken a new policy with Flow and so far I am impressed. With Flow, youre in control 24/7. How do I contact Flow insurance? Weve got your back. Filing a claim doesn't have to be. This involves sharing your data with our social media, analytics and . No need to wait. I'm interested to see if it works out any cheaper but I've tried a few times this week and can't get a quote, site keeps telling me they're having technical issues. Here are 8 tips for writing great reviews. Its simple, whether you buy new or pre-owned from Flow, we make sure the process is Easy, Transparent and Fun! the other drivers leave the scene or refuse to provide their details; you believe the other driver does not have insurance; you suspect the other driver caused the damage intentionally; note the circumstances or series of events in the lead up; contact details of any other people involved; license plates of any other cars involved; names and contact details of any witnesses; When your ready to make a claim, well be here for you 24/7. Only just purchased so no claims experience but purchasing was great and website is brilliant If you have breakdown cover with your Flow Annual car insurance, we'll be there for you 24/7. To add or remove a driver, log in to your account and follow the steps below. You can protect your NCD with Flow too so it's not actually an issue. 1. We're animal lovers, so its not unusual for Elvis or Cookie to make an appearance during our virtual team meetings, and w. ere passionate about doing what's right for the environment. Flow is designed to be straightforward. Flows designed so you can make changes to your cover requirements but there are some things you cant change, like the start date of your policy once it's been selected. I won't be renewing with my existing provider. Dashboard login; Retrieve a quote; Our products. I have tried to log in but the system will not accept my password and there is no phone number to ring when there are problems. Manage your annual car insurance cover online, 24/7. Fact checked We pay for repairs like scratches and dents so it's like it never happened. Important information how the COVID-19 may affect your car insurance policy. Private Car; Safe Driver; . Calls will be recorded. Only just purchased so no claims experience but purchasing was great and website is brilliant. Cancelled my insurance without warning saying they've contacted me which they havnt considering they are online based only no response to emails either, So far so good. Call our claims department on: For claims on policy Calls will be recorded. Thank you for your review.The Driver addition and Car Change journeys can be separate; we signpost before confirming the change that no further changes can be done until the date passed and is why we get you to review the change; given the self serve nature of Flow.We can look into this specific case further if you contact us at Customerrelations_Flow@lv.co.ukKind Regards,The Flow Team, Setting up police got to finalize payment. Check out our. Companies can ask for reviews via automatic invitations. Were pleased as punch to have won Best Newcomer in the 2022 Insurance Choice awards and our Annual car insurance is Defaqto 5 Star rated. For Text Phone, first dial 18001. We also ensure all reviews are published without moderation. Flow Insurance are part of LV Not according to their website. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. To add a driver: I think this is because I am 75 this year. Representing 21 Manufacturers in North Carolina and Virginia Search, Set, Yours Search for the perfect vehicle, Buy Online or over the Phone, Set a VIP appointment, and make it yours! Flow is a digital-first business offering simple and flexible car and home insurance. We listened to you. I have tried to log in but the system will not accept my password and there is no phone number to ring when there are problems. Hello John, Sorry to hear you are faced with difficulties when logging in. 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