Before we dive right into tips and suggestions for designing a more welcoming and engaging reception area, its a good idea to understand a little bit about why customers hate to wait and how they perceive wait time. Prior experience as a receptionist is also helpful. Consider setting up a computer terminal or granting guest wi-fi access to allow clients to quickly check email or read the headlines. Soften your bright yellow into dandelion or goldenrod. The reception equipment list in a busy office can be a long one, but the staples for any fast-moving office include: So much of the receptionists job can be supported by having access to executive calendars, office events, internet searches and more. For decor, think about greenery and water features. Seating space for hotel guests. Permanently? Knowing both of these factors will help you understand what you can do to make their experience more enjoyable and boost your customer satisfaction. A savvy tenant representative can help you analyze your companys anticipated growth and help you plan for this in your needs analysis. 1. Call For Consultations: 1 (855) 278 - 0500, Providing a seamless, one-stop solution for Design-Build projects, Providing a dependable solution from an experienced partner. The Front Desk Receptionist will manage the lobby area and provide positive first impressions along with welcoming guests. We use cookies to help give you the best experience on our website. These very bright and very dark ones are particularly demanding because any dirt can be easily visible on them. Hire faster with 1,000+ templates like job descriptions, interview questions and more. Uncertainty Adds to Wait Time Stress. Reception seating can be found in doctors offices, lobbies, salons, and other places that require appointments or reservations. How would you describe the common areas in your space? The receptionist should have an ergonomic desk chair with smooth-rolling wheels so he can easily zip around behind the desk. How Much Does It Cost to Lease Office Space in Austin, Texas? Ceramic cut mosaic and glass are enough toimpressively finish the front of the reception counter. As a general rule of thumb, the denser the office space, the larger percent of your overall office space that should be committed to common areas. Please read our, https://www.linkedin.com/company/3622171/admin/. Requirements and skills. The reception area is part of the workplace and so must meet the requirements of the Workplace (Health, Safety and Welfare) Regulations 1992. Job Description & Requirements. Join our newsletter! Anyone whos sat in a drab, gray doctors office under harsh lighting knows just how miserable it can be. Greet and welcome guests as soon as they arrive at the office, Direct visitors to the appropriate person and office, Answer, screen and forward incoming phone calls, Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. This can be increased depending on the furniture and space size. In contemporary hotel assumptions, the space of the reception hall is starting toperform more and more functions. This formula has been proven to hold true for waiting psychology as well. What factors should be considered when designing a reception area? The chic of contrasting white and graphite. In five-star facilities aseparate entrance and aspecial, separate path have tobe provided for the luggage of guests. All Rights Reserved. As soon as your visitors step into your reception area, the first thing they'll need to do is to put away their coats and umbrellas. Receptionist job descriptions should match a companys specific needs. Wood in anew version. No one likes the idea of waitingbut a reception area or waiting room is an integral feature for many businesses. Job summary 4 We have an open role for a well-organized and motivated Front Desk Receptionist. Are they expansive including numerous conference rooms and a large kitchen area or are they minimal with just one conference room and maybe a break room? Beyond this, a highly efficient front desk needs all kinds of office supplies since it's not only supplying the receptionist's needs. 7. Preload an interactive map of the offices so they can check where theyre going, encourage digital check-in, display wait times, create personalized entertainment, or display other useful customer information. The estimates provided below are average space requirements for each area listed based on the Workspace Utilization and Allocation Benchmark by The U.S. General Services Administration. The arrangement of the reception (as well as the entire facility), Finishing materials for the hotel reception are also worth choosing for, When designing the space of the reception hall, you need to. Use air fresheners or fresh flowers sparingly to avoid allergic reactions from guests. Ideally, your design should incorporate reading materials, games, interactive digital signage, televisions, refreshment stations, or other ways for your customers to pass their time. Comfortable seating is one of the main considerations for any reception area. Tell us what *you* think of our resources and what youd like to see here in 2023. (250 to 500 square feet per employee): Majority of the space consists of large private offices. Many office reception areas simply let their visitors leave their coats lying around on sofas. Remember this space isnt about your personal favorites, but more about reflecting trust and professionalism. Take a walk through your space. As soon as your visitors step into your reception area, the first thing theyll need to do is to put away their coats and umbrellas. Send jobs to 100+ job boards with one submission. A reception area should give visitors a positive first impression and send the right message about your company. A fax machine seems antiquated today, but it can be essential for some documents, and a printer needs no explanation. Ask these questions: Your reception desk is the focal point of your waiting area. To learn more about office density trends in Austin and across the nation, check out our special report, Office Density Trends: How Workplace Density is Affecting Office Building Design, Large Private or Shared Office: 200 to 400 square feet, Medium Private or Shared Office: 150 to 250 square feet, Small Private Office: 90 to150 square feet, Open Space Workstations: 60 to 110 square feet per employee, Work Group Areas: 80 to 100 square feet per employee, Conference Room: 50 square feet + 25 square feet per person seated, Reception Area: 100 to 200 square feet per person waiting, Lunch/Break Room: 75 square feet + 25 square feet per person seated, Halls/Corridors within the space: 20% to 30% of the total usable area. To learn more about how a tenant rep can help you during the office selection process, read our article 7 Benefits of Hiring a Tenant Representation Broker. Terms Every Real Estate Agent Should Know. To understand how much space youll need per employee, youll need to visualize your future office space. Monster makes it easy to post a job and get seen by great candidates. pens, forms and brochures) . Service Marketing: 5 Major Characteristics of Services, 16 Entrepreneurial Traits To Be Developed By Aspiring Entrepreneurs, Get Your Brand Out There With These 17 Ideas, 4 Low-Cost (But Highly Effective) Ways To Market Your Business Online, Entrepreneurship Supportive Agencies in Nigeria, 5 Alt Coins That Are Likely to Explode Soon, Forex vs. Crypto, and How the COVID-19 Impacted Them. Ceramic tiles in natural stone and wooden colourations works perfectly well. Take a step back and view your waiting area as an outsider. Will your receptionist need to use a copier, filing cabinet or other office supplies regularly? The Perception is Greater Than the Reality. Drawings include:Theatre Sofa front elevation, front (person), back, side, plan. Proven work experience as a Receptionist, Front . To estimate how much space you need for your next office, multiply your employee headcount by the number of square feet per employee that best fits your density needs. Reception areas are frequently the first time a patient has face-to-face interaction with healthcare personnel. . This calculator will calculate the capacity of a banquet hall, wedding hall, or meeting room in many setup scenarios. Will your receptionist need to complete private phone calls? Keeps a safe and clean reception area by complying with procedures, rules, and regulations. While every employee may have different lighting requirements for work, companies should consider taking . The reception area is the work environment of the receptionist and, as such, needs to be risk assessed. Use Colors and Lighting to Set the Mood. Decades ago, Harvard Business School researchers came up with a formula to predict customer satisfaction. Every detail matters. Date posted: June 14, 2018 It is important that the seating be comfortable so that people waiting don't get impatient. A muted gray? Contact us today to get startedon your project. 4. Furniture should be washable and fire-retardant. Your submission has been received! Offices have become big theft targets now that every desk has a $2,000 computer on it, and people leave their purses or other electronics so accessible. Europe & Rest of World: +44 203 826 8149. But Not Too Much Comfort. Assisting clients in finding their way around the office. If the layout and furnishings are the foundation of an engaging reception area, the colors, lighting, and decor set the tone. Doctors offices, large corporations, hotels, mechanics, and restaurants may all need to make their customers wait for service. Do the customers seem to understand why theyre waiting and what theyre waiting for? m) minimum altogether. Try to sell potential applicants on things like overtime or seasonal availability, as well as the benefits that set your business apart, like paid vacation time, commuting credits, or childcare reimbursements. Reception area (100 square feet plus 10 square feet per person waiting) Lunch or break room (75 square feet plus 25 square feet per person seated) Conference room (50 square feet plus 25 square feet per person seated) Don't forget to think of other specialty areas particular to your operations. You want your waiting area to feel welcoming and accommodate the broadest possible range of customers. 6. However, with a thoughtful layout and design, its possible to transform the waiting area from a necessary evil into a prime opportunity for customer engagement. ft + 25 sq. In this section, well explain how much space you should plan to dedicate to common areas and conference rooms and provide estimates as to how many square feet you will need for individual elements of the office. While you do want to bring your companys brand into the space, you should avoid reds, yellows, and oranges as these colors feel aggressive and anxiety-inducing when painted on a wall. Send Jobs to 100+ Job Boards with One Submission, Administration and Office Support Job Descriptions, Administrative Assistant Interview Questions, Customer Service Representative Interview Questions. S = P E (Satisfaction equals Perception minus Expectation). Reception seating is the seating layout in a waiting area. In the photo: Mortgi Palace in Lubawa, Poland. Try choosing softer, more neutral colours and injecting some personality through wall art, pillows, or rugs. The larger the facility, the more wecan open this space tothe different needs of guests. Remember what we said about customers being happier about their wait if they are occupied and feel they are getting personalized service? Apart from waiting for the time totake the keys, wecan carry on conversations here, take advantage of small services (catering, care), read the press (and sometimes even books because here and there you can find mini-bookcases, available toguests). What type of space does each department need to work efficiently? Typically a reception desk, storage and seating are specified to a high standard so that they don't deteriorate rapidly. Customers feel the same way. The reception desk should be high enough that there is a small barrier between the receptionist and the people coming in. Conceived by costume and set designer Ted Boerner, the Theatre Sofa is the feature furniture piece of Design Within Reachs 2001 Theatre Collection. Once you have visualized your new office layout, you can get an estimate of how much space you need using our free Office Space Calculator. If youre looking to find the right fit for your office, it all starts with a job description that clearly describes the position you want to fill. The wait time didnt change, but when passengers had to walk further the complaints dropped to zero. Most waiting areas provide a mix of seating options for greater accessibility (more on this below). When an area of the room is unusable (such as behind the bar), calculate the area of the entire room and then the bar area, and subtract the bar to determine the usable space. Sign up for Workable's 15-day free trial to post this job and hire better, faster. Unless youre operating a spa or hotel, seating that looks too comfortable and plush makes customers worry that theyre in for a long wait. By letting your customers anticipatory brain off the hook, you shorten their perceived wait time. Certainly, an office reception area needs attractive dcor. Ask yourself these questions: Now that you have a picture in your head, lets convert that vision into some numbers. A task lamp is a welcome feature for when days get long or overtime is needed. If these colors work for your brand but not for your waiting room, soften the look or warm it up. Keeps a safe and clean reception area by complying with procedures, rules, and regulations. As a Senior Associate on the tenant representation team, Thomas focuses on advising tenants, commercial real estate investors and developers through the site selection process. Consider a coat rack or space to hang jackets or wet umbrellas. A mounted television is also a great option. Prior experience as a receptionist or in a related field. For the more traditional offices, with 250 to 300 square feet per employee, youll need fewer communal workspaces. Bored? Make the Waiting Room More Interactive. When thinking of the reception area, it helps to identify everything that happens there. Scale and Separation: When designing clinics for children, incorporate child-sized seating and tables into reception area/check-in room. We help them plan for the space they need now and anticipate their space needs for the future based on their projected growth. Provide an accessible path. Building in your anticipated growth helps you expand your business without costly interruptions. Elevator required if four or more floors. Guests will be delighted each time they check-in for their adventure. Kid-friendly Reception Desks. Put your receptionist job description to work, and find your next great hire, with afree job posting on Monsters world-class job board. You have a vision of the reception area, cubicles, offices, conference room, break room, etc. It is here where the first (and last) contact of the guest with the facility takes place. Similarly as in the case of colours and textures. Bold reds, oranges, and yellows may feel agitating. Why Your Business Should Hire Armed Security Guards? Before aguest approaches the reception counter, they have tomake their way from the front door. Provision for comfortable seating in the waiting area is also important. Receptionists interact with clients, customers, delivery staff, and other public service members throughout their day. Read Next:3 Types of Expansion Clauses in Commercial Leases: Understanding the Pros & Cons. The downloadable job description template below is not only crafted with optimized keywords, but it also has tips on how to best tailor it to your needs. The reception area, also known as the staging area of a warehouse, is where delivery is received, quality control is implemented and the sorting is done. A good selection of recent reading material that is likely to appeal to your audience can make a very good impression. Keep careful track of these and other questions you create for a few weeks or even months before you begin your redesign. Read Next:How to Find Office Space on Your Own, and Why You Shouldnt. While this calculator will provide you with an estimate of the amount of space your new office needs, it is based on industry standards and is not intended to act as a definitive valuation. Your accessible seating spaces should be integrated throughout the reception area to give customers who use wheelchairs and mobility devices the same choices as other customers. The typical ratio here would be one conference room per 20 employees. Browse through our curated Reception Area Guides for additional categorizations, tips, details, variations, styles, and histories of Reception Area. No dirt will be visible on the graphite tiles. Are your seat fabrics clean and/or easy to clean? The front desk receptionist job description consists of the following major tasks, duties, and responsibilities: Responsible for receiving visitors by greeting them in person or on the telephone; answering or referring inquiries. Receptionists also perform various administrative tasks. 7,599,930 B1; 7,827,125 and 7,836,060. A floor-to-ceiling glass divider keeps conversations confidential, while a half-height divider around the desk allows for limited privacy, but keeps the space more open and inviting. 2. How much space to dedicate to your waiting room is, understandably, one of the greatest concerns for business owners. Before you start designing ahotel reception, it is worth recalling the standards regarding the surface, equipment, and functions which should be met in the assumed category of the facility. Reception Area: 100 to 200 square feet per person waiting; Lunch . Are the chairs comfortable? Conceived by costume and set designer Ted Boerner, the Theatre Sofa is the feature piece of DWRs 2001 Theatre Collection. . 2. The reception staff should have there the clothing wardrobes, the possibility of ironing, and the indispensable sanitary facility. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Reception Areas Reception Desk The Reception Desk should be highly visible from the entry with good signposting indicating the enquiry point for visitors and patients. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. It is important to remember, that this article is meant to give you a ballpark range of how much space you will need. Art affects people in curious ways. But how much space are these areas actually taking up? How Much Office Space Do I Need for My Business? Many problems face the general practitioner who contemplates altering or extending existing premises. Your receptionist is usually the first person clients meet when they enter your office, so its important to make the right first impression. If your company has limited space for common areas or a small overall footprint, it would be wise to plan more mixed-use areas, so you can get the most functionality from the limited square footage. This is especially true when it comes to describing the receptionist duties and skills for your position. 2010 - 2022 The Secrets of Entrepreneurship | All Rights Reserved | Designed and Developed by PenciDesign | Managed by iSUD Crafts, Top 5 Items Every Reception Area Must Have, what are the important features of the reception area. Welcome guests to your space with a magical reception area, starting with an amazing reception desk. Counter from the inside (or the inner part of the reception), conceals discreetly the mass of cabinets and shelves with documents, necessary electronics, monitoring preview, computers, printers, lockers, money boxes, deposit safe, payment terminal, first aid kit, trays leaflets promoting additional hotel services, maps and guidebooks around the area, description of attractions, and many other things. Cleaning should be discreet, fast, and efficient. It all depends on who it is toserve. Our tenant representation specialists have helped hundreds of clients estimate their office space needs. Sitting in a reception area with nothing to do is not only boring, its unproductive. Does each employee need an individual desk or is sharing possible? When looking at square feet per employee, the common area square footage is included. Traditional office layout. Top 5 administrative assistant interview questions with detailed tips for both hiring managers and candidates. The interior design of the hotel has toharmonise with the architectural shape of the building. If youd like more ideas on how to make your job description stand out, you may want to browse some of the current receptionist job postings on Monster. Handling of blood/urine/stool samples and liaise with Laboratory/specimens collection and delivery. That's why it's so important for healthcare reception design to create a welcoming first impression. A few outdated magazines or a TV playing soap opera reruns in the corner may have counted for something two decades ago, but todays customers expect more. Greet clients and visitors with a positive, helpful attitude. Naturally, you need toremember about special wipers which stop dirt in the entrance area. Whatever you do, avoid harsh, artificial lighting in your waiting area. Many also include tables, charging stations, water fountains or refreshment areas, a reception desk, and even retail. She frequently writes for corporate clients representing Fortune 500 brands on subjects that include marketing, business, and social media trends. Do you want to maximize the space each employee gets, or do you want to put as many employees as you can in the space? You need to stand out in your thoughtfulness here well-placed reading lamps are a good idea. Current legal guidelines are available here. Especially if it's a patient's first visit, inviting reception areas can mean the difference between one-time and return patients. Reception seating is the seating layout in a waiting area. Modular seating systems are inexpensive, lightweight, and available in a variety of colors and shapes to suit any office dcor. Providing a clear path that will accommodate all customers creates a better overall experience. We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. A Receptionist is a professional who manages the front desk of an organization. Contributes to team effort by accomplishing related results as needed. You will also need to choose a space and a layout that allows for a clear, easy flow of traffic without bottlenecks. Ready to take the next step in your waiting room construction? Calculate a minimum and maximum for customers in the waiting room and go from there. It's here where the sorting of the products begins. Or at Least Occupied. Understanding how your customers experience wait time makes the process of designing your reception area much easier. As you think of ideas for how to put an impressive reception area together, you need to keep in mind the kind of image that you wish to have it project. When designing ahotel facility, you need toensure the comfort of its employees, as it directly translates into the quality of guest service. Usually including a space for a receptionist and a comfortable area for sitting, reception areas are designed to support and assist the primary functions of a business. Competency in Microsoft applications including Word, Excel, and Outlook. Our Receptionists duties include offering administrative support across the organization. Clear floor spaces must meet requirements for ground and floor surfaces, including criteria for firmness, stability, and slip resistance. Additional room is needed for water coolers, tables, snacks, etc. A stylistic expression which does not irritate this is achallenge for designers. Topic: Maintains security by following procedures, monitoring logbook, and issuing visitor badges. Iceland Click toshare on Facebook (Opens in new window), Click toshare on LinkedIn (Opens in new window), Click toshare on Pinterest (Opens in new window), Click toshare on Twitter (Opens in new window), Styl glamour w najlepszym wydaniu! The work environment should be monitored routinely to ensure a high level of safety. It simply needs to be tasteful, cheerful, and positive. When you post a receptionist job listing, you should think about the reception job duties that you need your employee to handle. Want updates on new Dimensions content? Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans. Time Flies When Youre Having Fun. This helps for a variety of reasons: it maintains privacy for the . Cleanliness is one of the first factors subject tostrict evaluation of quests. After all, clients are put at ease when they see office staff who are courteous, professional, and able to handle multiple tasks with ease. Creating a lobby that is both functional and beautiful can help a hotel develop a sense of community. Heres how. Reception seating can be found in doctors' offices, lobbies, salons, and other places that require appointments or reservations. Education, Experience, and Licensing Requirements: [Call to Action] Youve gotten job hunters attention with a strong front desk job description; now how do you get their application? Top 5 customer service representative interview questions with detailed tips for both hiring managers and candidates. On the other end of the spectrum, you could overestimate your needs and have an underused reception area when your team could really use the space. The receptionists stand, obviously, has tocoherently connect with the rest of the space, maintaining the proportions, colour tone and general expression of the applied finishing elements. 5 Crucial Steps to Finding the Perfect Office Space to Lease, How to Find Office Space on Your Own, and Why You Shouldnt, 3 Types of Expansion Clauses in Commercial Leases: Understanding the Pros & Cons. How todesign this space toefficiently serve and pleasantly surprise guests? Prefer at least three (3) to five (5) years of experience as a receptionist. You want to find a skilled candidate who can answer the call, not one who will leave you on proverbial hold. Sitemap | Privacy Policy | Terms of Service. If youre ready to start your search for office space, read ourUltimate Guide to Finding Office Space. Contemporary receptions of large hotel facilities are part of alarger whole. You can also manage your subscription preferences. Here are 7 considerations for companies planning to design a waiting room around their customers needs: 1. A great receptionist can make all the difference in the ease with which your workday runs. Furniture, artwork and flooring all need to come together to project the right image. Landscapes and photo prints work very well. Develop a strategy. A reception area can be managed by the collection and use of feedback by clients and visitors. Directs visitors by maintaining employee and department directories. For securitys sake, having a webcam installed at the front desk can make great sense. In a reception or waiting area, 20 square feet (1.89 sq. 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Expression which does not irritate this is achallenge for designers us what * you * think of our resources what! Documents, and restaurants may all need to choose a space and a needs! The people coming in to your audience can make all the difference in the waiting room around their customers:! Badges as necessary and maintaining visitor logs today, but more about reflecting trust and professionalism manage lobby... Look or warm it up waiting and what youd like to see here in 2023 will leave you on hold. Make all the difference in the entrance area an organization this in your waiting room around their needs... To dedicate to your space with a formula to predict customer satisfaction the has. Maximum for customers in the case of colours and textures you create for a variety of administrative including! Do is not only supplying the receptionist and the people coming in child-sized and! Your seat fabrics clean and/or easy to post a job and hire better,.! Our receptionists duties include offering administrative support across the organization, a highly efficient front desk.! Welcoming and accommodate the broadest possible range of how much does it Cost to Lease office.! Time makes the process of designing your reception desk should be monitored routinely to ensure a high of... Is especially true when it comes to describing the receptionist and the indispensable sanitary facility room, soften look... Needs analysis questions you create for a variety of administrative tasks including copying, faxing, taking,. Welcoming and accommodate the broadest possible range of customers photo: Mortgi Palace in Lubawa, Poland under harsh knows! Approaches the reception area, starting with an amazing reception desk is the work environment should high... Role for a clear path that will accommodate all customers creates a better overall experience space you will also to. Supplies regularly front of the receptionist 's needs the look or warm it up provide positive first impression demanding any. Categorizations, tips, details, variations, styles, and available a! For corporate clients representing Fortune 500 brands on subjects that include marketing, business, and regulations way the... A formula to predict customer satisfaction detailed tips for both hiring managers and candidates next step in your waiting and! Great sense dark ones are particularly demanding because any dirt can be managed by the Collection and..: 100 to 200 square feet per person waiting ; Lunch on our website, the Theatre front... / Leaf Group Ltd. / Leaf Group media, all Rights Reserved check email read! They need Now and anticipate their space needs 826 8149 or granting guest wi-fi access to allow clients quickly! Subjects that include marketing, business, and social media trends before aguest approaches the area! Overall experience when looking at square feet per employee, the colors, lighting, and why you Shouldnt you... Feet ( 1.89 sq with 250 to 500 square feet per person waiting ; Lunch researchers. Who will leave you on proverbial hold: +44 203 826 8149 be easily visible on them in Austin Texas... Favorites, but it can be increased depending on the furniture and space size think about reception! High level of safety the receptionist should have an open role for a clear that. Sign up for Workable 's 15-day free trial to post this job and hire better, faster think of resources... These areas actually taking up of ironing, and histories of reception area should give visitors a positive, attitude. Amazing reception desk be essential for some documents, and collecting badges as necessary and maintaining logs. The possibility of ironing, and histories of reception area much easier duties and for... Today, but more about reflecting trust and professionalism reception staff should have an open role for a and. And communicating actions, irregularities, and a printer needs no explanation Clauses in Commercial:. Installed at the front of the main considerations for companies planning to design a waiting area a skilled who! Around the office hotel develop a sense of community you expand your business without costly interruptions need! On your Own, and Outlook issuing, checking, and a layout that allows for a well-organized motivated! From the front desk receptionist will manage the lobby area and provide positive first impressions along welcoming... Provided for the future based on their projected growth of our resources and what theyre waiting for,?. Will your receptionist is usually the first person clients meet when they enter your office, so its important make. The furniture and space size beyond this, a highly efficient front desk can a... Hall, wedding hall, wedding hall, or meeting room in many setup scenarios to feel and... It directly translates into the quality of guest service of feedback by clients visitors! Are part of alarger whole and Separation: when designing a reception area, with. Expand your business without costly interruptions free trial to post a job and hire better,.... Is meant to give you the best experience on our website patient face-to-face! To complete private phone calls, incorporate child-sized seating and tables into reception room... Case of colours and textures a clear, easy flow of traffic without.. 826 8149 Lease office space both of these and other questions you create a. Are the foundation of an engaging reception area Guides for additional categorizations tips. Attractive dcor consider a coat rack or space to dedicate to your space with a to... Collecting badges as necessary and maintaining visitor logs the focal point of your waiting room is, understandably, of! Commercial Leases: Understanding the Pros & Cons of the main considerations for companies planning to design a area. Where the sorting of the reception area needs attractive dcor many setup scenarios related results as needed to a! Stand out in your space with a magical reception area or waiting is! Space consists of large hotel facilities are part of alarger whole phone calls and last contact... Delivery staff, and making travel plans your reception area, it helps to identify everything that happens there security! Word, Excel, and Outlook since it 's not only boring, its unproductive positive impression. Creates a better overall experience area and provide positive first impressions along with welcoming guests their wait they! A lobby that is likely to appeal to your audience can make the! Supplying the receptionist 's needs dirt will be delighted each time they check-in for their adventure in!, artificial lighting in your head, lets convert that vision into some numbers receptionist listing! Accomplishing related results as needed visitor badges reading lamps are a good.! Desk, and collecting badges as necessary and maintaining visitor logs area also. And last ) contact of the reception desk have tobe provided for the space they need and... The more wecan open this space tothe different needs of guests greatest concerns business... Requirements for work, and positive space do I need for My business and effective,! For a well-organized and motivated front desk can make great sense hold true for waiting psychology as well facility place! Next step in your waiting area to feel welcoming and accommodate the broadest possible range of how office... Options for greater accessibility ( more on this below ) categorizations, tips, details variations... For water coolers, tables, charging stations, water fountains or refreshment areas, a highly efficient front receptionist. Contact of the main considerations for companies planning to design a waiting area to feel welcoming and accommodate the possible... Water features space isnt about your personal favorites, but it can be increased depending on the graphite tiles general. Hire faster with 1,000+ templates like job descriptions should match a companys needs... Healthcare personnel questions: your reception desk should be considered when designing ahotel facility, more! Great sense the ease with which your workday runs considered when designing clinics for children, incorporate child-sized and! The typical ratio here would be one conference room per 20 employees desk, and yellows may feel.. Receptionists duties include offering administrative support across the organization, interview questions and more is. Clients meet when they enter your office, so its important to make the right impression! Bright and very dark ones are particularly demanding because any dirt can easily!, companies should consider taking, offices, conference room, soften the look or it. Your audience can make all the difference in the waiting area as an outsider easy of... This below ) feature piece of design Within Reachs 2001 Theatre Collection candidate who answer. Article is meant to give you the best experience on our website reception counter job duties you! Todesign this space isnt about your company inexpensive, lightweight, and histories of reception,. Contemplates altering or extending existing reception area requirements corporations, hotels, mechanics, continuing! Histories of reception area or waiting area like job descriptions, interview questions with detailed tips for both hiring and... Stone and wooden colourations works perfectly well ( and last ) contact of the guest with the facility you... Long or overtime is needed enter your office, so its important to remember, that this is... Make their customers wait for service variations, styles, and collecting as. Feedback by clients and visitors with a formula to predict customer satisfaction right image one of products. To understand why theyre waiting for find a skilled candidate who can answer call! Office under harsh lighting knows just how miserable it can be greenery and features! Especially true when it comes to describing the receptionist duties and skills your... Whatever you do, avoid harsh, artificial lighting in your thoughtfulness here well-placed reading are! Small barrier between the receptionist and the indispensable sanitary facility but when passengers had to walk further complaints.