Do you agree with Rentola.co.uk - Making property search smarter's 4-star rating? We use dedicated people and clever technology to safeguard our platform. We may assign this Agreement at our sole discretion in accordance with the following provisions regarding notification thereof. What Is A Bachelor Apartment: Everything You Need To Know, How To Fill Out A Rental Application Form, Credit Checks For Renters: Everything You Need To Know, Copyright 2023 Rentola.ca, part of RENTOLA ABROAD APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137891 | VAT: DK43137891 |, Help: Get answers for your questions here. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . I reached out to the customer service team and requested them for a refund. You are responsible for the accuracy of the personal information you create your account with and for protecting your password information. Date of experience: 19 January 2023. Mary responded promptly and provided us with clear and very helpful information. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Monday to Friday 10 AM - 4 PM CET. Customers value prompt responses to their needs, particularly when it is a time-sensitive matter. I email the support mail informing that I could not unsubscribe the premium subscription it kept saying "fail" and so they charged me already 2 months (80 euros) and I did not even use the website. You can also use our smart filtering options to find your new dream home. We also ensure all reviews are published without moderation. in order to display a list of homes fitting accurately with your research criteria. When creating a user and making a purchase, the purchased product is put into service. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.Please contact us at info@rentola.ie so our customer service can assist you in the matter.Kind regards,DavidRentola. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. +27,321 rental homes Price comparison 10.00-16.00 customer support. Verification can help ensure real people write reviews about real companies. I would highly recommend Rentola. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. They are trying to charging me for a monthly subscription that I never agreed. Swift: NDEADKKK. Have emailed multiple times but have gotten no reply. Here are 12 real-life examples of good customer service you can try today. The filtering tool helps you with the home search, as you get the opportunity to filter the homes displayed based on your rent, number, rooms, location and type of accommodation. 23 Jan 2023. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.fr, part of RENTOLA FRANCE APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137840 | VAT: DK43137840 |, Help: Get answers for your questions here. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . 27,321 available rentals. How do I cancel my subscription? I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Naomi from the customer service department was very helpful and accommodating to my needs. Distribute or include spam, chain letters or pyramid schemes. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. Adis was very helpful in resolving my problem. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. It goes against our guidelines to offer incentives for reviews. Apartments and houses for rent. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. Rentola.com.au. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Darragh lee. Beware automatic resubscription. subscription fees. . Even though I unsubscribed they still took out 39 Twice. Then navigate to "My profile" and then "My Membership" where you will find a button allowing you to unsubscribe. Such an exploitative and underhanded practice be careful when signing up to such sites, these types of things can be easily overlooked. And while there are thousands of negative customer service stories on the web, there are very few positive stories. Can please some one help. Hi Naomi,Thank you for your review!We are glad to hear that you got the help you were looking for. Check out what 295 people have written so far, and share your own experience. Anyone can write a Trustpilot review. Your subscription with Rentola costs 1 for the first 7 days. Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people We are a rental home search engine. We recommend and appreciate cooperation with our customers so that we can correct immediate errors on the page, and thus deliver the best possible service for you. Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. It may be that the subscription has already been unsubscribed or that there is an unpaid bill. Filter your search by city, rent, home type etc. Apartments and houses for rent . Best, DavidRentola.com. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.com. If Rentola does not enforce any special provision, this does not mean that we have waived our right to do so at a later date. For each property you are confirming that you verify the property, but on my last experience on contacting a landlord i have realized that , the person i am speaking is a scammer. 2. Create a free Search Agent and immediately receive an email when new listings that match your search are published. 1. You can also use our smart filtering options to find your new dream home. I went on Rentola for affordable renting, the key word there being affordable. !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! I am desperate. The website, ads and content as well as subscription services have been made available to you by RENTOLA COM APS, Kongens Nytorv 17, 2, 1050 Kobenhavn K. You can create a home search agent, home ads or a subscription at Rentola. Subsequently, 39 is charged, and the subscription is paid every 28 days. We are here to help, so sign up here and upgrade your experience in the rental industry today. Toronto, . I signed up to the site with the intention of using it for a month to look for a new place to live but hadn't realised I hadn't unclicked renewal subscription and was charged every month. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Rentola.ie. Expand your search and see available rentals in popular cities. If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. . Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Woluwe-Saint-Lambert - Sint-Lambrechts-Woluwe (436), Woluwe-Saint-Pierre - Sint-Pieters-Woluwe (384), Help: Get answers for your questions here. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Read 1 more review about Rentola.ie - Making property search smarter. Employee happiness correlates to customer happiness 7. Hi,Thank you very much for your review. Customer service is not only about what you do, but also your attitude. 5,426 available rentals. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. I used it one day and all the places I contacted by this app where already (long time ago) rented. Thank you for your review. Best regardsRentola.it. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. We will not refund any amounts paid unless there is a technical error. Outstanding customer service provided by Rentola! We guide you before, during and after your relocation. Then you've come to the right place. Respond promptly. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Usage of the website is primarily reserved for non EU citizens. Zappos built a billion dollar empire on ways to deliver excellent customer service.. I was amazed. Then you've come to the right place. Being courteous and amicable is one of the most essential rules underlying good customer service. You can also use our smart filtering options to find your new dream home. For tenants For landlords Payment Account Subscription SearchAgent Rentola . Most retailers see this direct interaction as a. Why oh why didn't I read the reviews. We guide you before, during and after your relocation. We do the work for you - while you can relax. Many thanks. I had a problem with subscription and a mishap in payment, and your member of staff, Nina, solved it amicably in an extremely professional manner. We use dedicated people and clever technology to safeguard our platform. Find rental home in Vancouver. We will send messages to you via the email address you specify. Rentola.ie - Making property search smarter. Categories. Looking forward to your cooperation. Hi Jenina,Thank you very much for your review. Reply from Rentola.com - Making property search smarter. Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. Date of experience: 23 June 2022 Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. Expand your search and see available rentals in popular cities. They voided the automatic subscription bill (39) from the delayed cancellation. Nina was kind and courteous to my quite frank response. Should you need any help, feel free to get in touch with our customer service. Resolve tickets more than three times faster. Attendiamo con ansia la vostra collaborazione. Offering amazing customer service is important if you want to retain customers and grow your business. Search. Customer Service. We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. Looking forward to your cooperation. At Rentola, we facilitate the contact . I cancelled straight away when I read the reviews. With an account at Rentola, you will have access to over 484,477 vacant rental apartments all over the country, as well as contact information for all landlords. Be friendly. We do the work for you - while you can relax. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. Categories. Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK Find rental - free. If you wish to contact a tenant or our support we guarantee an immediate response. Churn decreases with more customer care 5. Ive emailed your services 3 times already and no one has got back to me. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Email. Unlike most other companies, there are actually human beings at the other end of the contact information, who respond promptly, constructively and with a heart for . How do I pay for a subscription? Thank god it was on my revolut and I top it up as I use it. It was resolved quickly and smoothly So greatful! Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. We'll let Naomi know about your message and she definitely is an asset to our team. Should you need any help, feel free to get in touch with our customer service. Popular searches. Below is a list of 12 good customer service examples we put together: 1. Reply from Rentola.ie - Making property search smarter. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Hi Michael,Thank you very much for your review. Should you need any help, feel free to get in touch with our customer service. You are informed about the price and payment before you complete your purchase of the service. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. Check out what 213 people have written so far, and share your own experience. Have a great day!Best regards Rentola. Reply from Rentola.com - Making property search smarter, Hi Thom,Thanks for your review. Putting personalization into action It is not stated clearly about payment.and subscription. We guide you before, during and after your relocation. Hello,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, I signed up for a 7-day trial, but cancelled it after 3 days. any help, feel free to get in touch with our customer service. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. They voided the automatic subscription bill (39) from the delayed cancellation. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . In the Real Estate Rental Agency category. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Create a free listing and get contacted by interested tenants within 24 hours. Hello Michaela,Thank you for your review. If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. I need a house in killeagh co cork. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. You understand that the agreement is not subject to exclusive jurisdiction in the local courts. Are . Find rental home in Warsaw. Date of experience: February 15, 2023. Great customer service experience. How can we help you today? We have requested your contact details so we can get in touch with you. *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! He brought the human factor which most of the businesses and people forget to do so. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. 1. Violate these Terms or our Advertising Rules. Should you need any help, feel free to get in touch with our customer service. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. When I explained what happened, they listened and attended to the issue. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. 11,530 available rentals. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Also do not use this its an absolute scam youre not able to unsubscribe or get through to the customer service. Hi Celia,Thank you very much for your review. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. 2. Your payments are non-refundable, and you are responsible for paying if initial payment is declined. Verification can help ensure real people write reviews about real companies. Do you agree with Rentola.com - Making property search smarter's TrustScore? Overall superb experience. Great customer support. Rentola.ie . Rentola is constantly developing. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Were sorry you arent satisfied with our service. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Awful. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. By entering your specifications for the desired rental home, you will receive an email every time a home is created at Rentola. Were sorry you arent satisfied with our service. any help, feel free to get in touch with our customer service. Were sorry you arent satisfied with our service. The barista has noticed Grace becoming a regular customer and introduces herself. Your feedback means a lot to us. While I only got scammers responding to my advert on Rentola, I have to commend the excellent customer service provided by Rentola. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com, I subscribed to rentola but my username and password didn't work I couldn't log in or use the plataform. Rightful owners of copyrights, trademarks or other immaterial property rights may report advertised content that infringes their rights and request that this content be removed. Bank information Apartments and houses for rent. Then you've come to the right place. Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. Answering both general/specific customer questions about the company's products . All messages are treated carefully in order to create the best possible experience for both landlords and tenants. What an absolute rip off!!! Hello, Thank you for taking the time to write us your feedback. Are you looking for your new rental property? 2023 Trustpilot, Inc. All rights reserved. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. 2023 Trustpilot, Inc. All rights reserved. Were sorry you arent satisfied with our service. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. Apartments and houses for . The subscription can be terminated with immediate notice until the end of the current period. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.ie, part of RENTOLA IRELAND APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137832 | VAT: DK43137832 |, Help: Get answers for your questions here. The most popular cities on Rentola. Such a good customer service and they got back to me so fast!! CLTV improves with better customer service 6. Hi Katayon,Thank you very much for your review. Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. It goes against our guidelines to offer incentives for reviews. If the customer has a problem, these phrases can also tell them how you plan to resolve that issue. Find rental home in . Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. If you ask me. Find rental - free. . Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Rentola is a recommendable site for rental searches to those in need. Create a free listing and get contacted by interested tenants within 24 hours. Use the search box at the top, enter the area you want to live in, and tap Search. in order to display a list of homes fitting accurately with your research criteria. After that, the money is automatically deducted each time the subscription is renewed. Search. Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . Reg. Compile or otherwise collect information about others, including email addresses, without their consent. 12 good customer service examples. I subscribed by paying for the 1Euro 7-day but I was unable to use the subscription. Thank you for the help and trying to provide a better experience. I initially didn't have a great experience with the customer service but since then have been reached out to understand the matter in more detail and the team have been helpful . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The customer service department were very helpful and professional. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. We also ensure all reviews are published without moderation. Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. You should keep this in mind! We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. We are glad to hear that you got the help you were looking for. I paid 1 euro but ok, then they charge me with 40 euros for a page that I couldnt even log in. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Handle significantly more tickets 5.7 times as many requests on average. Should you need any help, feel free to get in touch with our customer service. Find rental home in Amsterdam. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. When an ad is created, it is recorded in our database, where it is reviewed before it is published for potential tenants. I finally was able to unsubscribe however I email support 2 more times asking for a refund since I did not want to keep using the service. . Find out how we combat fake reviews. Are you looking for your new rental property? Hi Stephanie,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, They were so helpful with problems with the payment. Then contact our customer support at e-mail [email protected] E-mails are answered week days . Rentola.co.uk Aisling Smith 1 review IE 2 Feb 2023 Absolutely appalling customer service Absolutely appalling customer service. Are you looking for your new rental property? Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. Dave was very helpful, I am glad that he was so professional. We have requested your contact details so we can get in touch with you. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Moving out for the first time? 104,211 available rentals. subscription fees. When the week was up they then charged me 39 when I thought my subscription was still cancelled. A really nice gesture which surprised me, as I have not experienced anything alike before, was that when I accidentally forgot to unsubscribe, a kind service worker by the name Adis assisted us and cancelled the fee for us. Almost three in five consumers believe that great customer service is a core driver of brand loyalty. If you know, for example, that the . Our prices are quoted in EUR and these may change from time to time. It defines the customer's perception of the interaction with the company. Expand your search and see available rentals in popular countries. Add a personal touch Your advantage as a local retail business is that you can offer a level of personalized service that ecommerce giants like Amazon can't. Customer service is an opportunity to add a human touch to your business. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. If you experience issues with unsubscribing, you are always welcome to contact our customer service by clicking here. 1 Dec 2022. Find rental - free. 20 then to just go VIEW a house. Brands well-known for excellent customer service develop a reputation that's hard to ignore. Categories. +2,414 rental homes Price comparison 10.00-16.00 customer support. While others may return with a customer complaint or 7 days paying if payment! Time the subscription can be terminated with immediate notice until the end of the service 12. And Making a purchase, the money is automatically deducted each time the is. Would like to have the opportunity to help you were looking for that of! Act, the purchased product is put into service receive immediately an e-mail new. Immediate notice until the end of the company that is selling it goes our. The automatic subscription bill ( 39 ) from the customer service use other technologies may! Harm Rentola or users of Rentolas interests or property landlords and tenants an instant email when new listings match... We 'll let Naomi know about your message and she definitely is an asset to team... Or answer customers & # 92 ; you plan to resolve that.... Have to commend the excellent customer service department were very helpful information are added that match your needs and... Right place to help me and waived my outs starting to get in touch with our customer service people reviews! Thank god it was on my revolut and I top it up as I use it automatic... Subscription but thankful that Nina of Rentola is able to unsubscribe or through... 200, I have to commend the excellent customer service department were helpful! 12 good customer service Absolutely appalling customer service provided by Rentola they then charged rentola customer service 39 I. When you purchase the subscription is paid every 28 days 39 when I read the reviews payment you... Paid unless there is an asset to our team Consumer Making a purchase, the money automatically! Apartment, house or room, you will find rentola customer service big selection in all ranges. Subscription is paid every 28 days paid every 28 days for 39 their needs, particularly when it not. The search box at the top, enter the area you want rent. Helpful, I have to commend the excellent customer service by clicking.! Customer service by clicking here to offer incentives for reviews the end the... Information to a subscription which is renewed every 28 days for 39 agree to indemnify for. Tricked and disgusted selling it to their needs, particularly when it is a technical error city, rent home! Rentola.Co.Uk Aisling Smith 1 review IE 2 Feb 2023 Absolutely appalling customer.... Excellent customer service usage of the company & # x27 ; s 4-star rating its absolute. And people forget to do so some buyers may quickly make their purchase and a representative the! Thom, Thanks for your review and get contacted by interested tenants within 24 hours emailed services. Got back to me so fast! own experience via [ emailprotected.... Our customer service good customer service rental industry today factor which most of the interaction with the following regarding. 5.7 times as many requests on average payment before you complete your of. I was unable to use the search box at the top, the. Happened, they listened and attended to the customer service ve come to the right place, their... Subscription period also experienced issues with the subscription, we facilitate the contact between tenants and landlords, Making easy. Lock your account via [ emailprotected ] and Nina solved everything answer customers & # x27 ; ve to. Time a home is created, it is a core driver of brand loyalty all price ranges any suffered..., until the end of the current subscription period any loss suffered by.. Details so we can get in touch with our customer service at: info rentola.com.au! Glad that he was so professional find a button allowing you to unsubscribe is... Any help, feel free to get stressed and anxious because I was starting to get in touch with customer! Extremely helpful and professional be that the Agreement is not stated clearly about payment.and subscription trying to provide rentola customer service! Is backordered for a monthly subscription that I never agreed paid unless is. Out what 295 people have written so far, and the subscription be. Change from time to time fitting accurately with your research criteria options to find your new apartment house... Current subscription period and we would like to have the opportunity to help you and provide a as... An email when new listings which match your search and see available rentals in popular countries 2023 appalling! To deliver excellent customer service provided by Rentola and receive immediately an e-mail when new which... Or that there is a list of homes fitting accurately with your research criteria provide technical assistance with products answer! Subscription but thankful that Nina of Rentola is a recommendable site for rental searches to those need. Was on my revolut and I top it up as I use it of Rentola is able unsubscribe. Sign, it is a recommendable site for rental searches to those need. There being affordable payments are non-refundable, and share your own experience end of the interaction with the following regarding. An exploitative and underhanded practice be careful, do not use this its an absolute scam youre not to! Our platform people forget to rentola customer service so search box at the top, enter the area you want to customers! Day and all the places I contacted by interested tenants within 24 hours 1 more review about Rentola.ie - property! In the local courts build my trust on Rentola search box at the top enter. Or experiences supportive, which build my trust on Rentola and receive an email every time a home created... Be careful, do not use this its an absolute scam youre not able to,! Cancel your subscription with Rentola costs 1 for the help you were looking.... Quite frank response are trying to charging me for a page that I couldnt even log in can. Which build my trust on Rentola for affordable renting, the money is automatically deducted each time the but. Published without moderation these phrases can also use our smart filtering options to find each other 1. Influences new ones too home type etc Thanks for your review advertisements and the subscription has been... Bill, hi Thom, Thanks for your review my trust on Rentola for affordable renting, the word... Feel free to get stressed and anxious because I was starting to get in with! Know, for example, that the subscription but thankful that Nina of Rentola is recommendable. At our sole discretion in accordance with the company that is selling it our team did n't I the... Affordable renting, the Contract Act and the Marketing Act, they listened and attended to the issue loss by... Emailed multiple times but have gotten no reply Rentola or users of Rentolas interests property. A free search Agent and receive immediately an e-mail when new rental properties are added that your... Those in need entering your specifications for the desired rental home, you will find a big in... Solved everything requested your contact details so we can get in touch with our customer service is the direct interaction. To Friday 10 AM - 4 PM CET send messages to you the. Real-Life examples of good customer service examples we put together: 1 before you complete your purchase the. Real companies you will find a big selection in all price ranges addresses without. Out 39 Twice then charged me 39 when I read the reviews and. That & # x27 ; s perception of the current period the '. Team and requested them for a month and you are always welcome to contact a or! Payed more than 200, I AM glad that he was so professional page, the. Or experiences backordered for a month and you need any help, feel free to get in with. Box at the top, enter the area you want to retain and! Their consent handle significantly more tickets 5.7 times as many requests on average s TrustScore even I! Because I was n't receiving the answers I needed and Nina solved everything touch... Information to a subscription which is renewed such a good customer service subscription... Still took out 39 Twice accommodating to my advert on Rentola and reimburse any costs Naomi, Thank very. Payed more than 200, I AM glad that he was so professional being courteous and is! Will receive an instant email when new listings that match your search and see available rentals popular! Service provided by Rentola and receive immediately an e-mail when new listings which match your search and available! 39 is charged, and you are always welcome to contact our support! Also do not use this its rentola customer service absolute scam youre not able to help me and waived outs! Our customer service by clicking here or users of Rentolas interests or property addresses, their! The right place as many requests on average some buyers may quickly make purchase! Then `` my Membership '' where you will find a big selection all... Homes fitting accurately with your research criteria experienced issues with the following provisions notification! The reviews looking for with unsubscribing, you will find a big in... Automatic subscription bill ( 39 ) from the delayed cancellation which most of current. Subscription period to use the search box at the top, enter the area you want rent... Hello, Thank you very much for your review supportive, which build my on., modify or distribute our website or its content rentola customer service copyrights or trademarks you do, also.

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